The Pearl at Fort Mill

Peggy Greer

I am very grateful for The Pearl at Fort Mill. I had looked at two other facilities and was one day before placing my husband in a different facility and two issues came up that were unacceptable. I had not looked at The Pearl because it was further from our home. They called me from The Pearl on a referral that they got from "A Place for Mom" at the time I knew I had chosen the wrong place for my husband. I will always be grateful to God for that phone call as I went the very next day and saw and met the director. She was caring and kind and answered all my questions and gave me the necessary paperwork and said we could bring him as soon as we were ready. He was placed the following week and I could not be more happy with The Pearl. The commitment of all the staff; their care, their friendliness, their attitude, their love for the work and their love for each patient is always the same and they make him feel loved and welcome. Every staff member is available and helpful to me and to my husband. They allow the residents free access to see them. My husband is safe and happy there and I can sleep at night knowing that they can and are taking better care of him that I could no longer provide. The facility is lovely, bright and feels happy and nothing like most people would imagine. The natural light, colors and decorating are soothing too. When you walk into the front door you feel welcome and not like you are checking into a hospital which the other two did feel that way. Again, I could not be happier for my husband, nor myself. I consider these people an extension of my family because they take care of and love him and I love them for it.

Becky Cannon

If you are considering The Pearl Fort Mill don’t hesitate. I promise you will love them.They are so nice, walk you through every step from getting your loved one in to taking care of them. I’m very unhealthy and have congestive heart failure. They understand that I can’t visit like I’d like to but they don’t mind me calling to check on my husband. I have not had any issue with staff or his care. They take that burden off of me. Best thing that ever happened was him getting into The Pearl. They are the best!

Emma Covington

The Pearl and its’ staff far exceeded my expectations of a wonderful place for a loved one to live. The inside is decorated beautifully and is always clean with a fresh, clean fragrance in the air. The residents appear to be happy and content there. The amenities are many, but I was moved to write this due how my father and family have been treated by specific staff. We were faced with a dilemma but through the quick thinking of Ms. Sandy Kenely, the concierge personnel, she successfully resolved the situation by thinking outside the box while enabling my family member to retain his sense of self-agency, dignity, and person-centered empowerment. As someone with a background human services, I felt a great sense of joy seeing my father treated as though he had not lost his sense of self-determination over his life. I spoke with her supervisor, Ms. Sara Melody, about the brilliant tactic she used so my father didn’t feel hurt of helpless in his new environment and Ms. Melody reinforced my positive impression of The Pearl even further. We discussed her strong determination to ensure patients are treated in a manner where their biological, psychological, and social welfare are the top priorities while residing at The Pearl. In addition, one of the staff, Ms. Tonya Black, went above and beyond her job description when she volunteered her personal time and money after working her entire shift, to make sure an unforeseen problem was remedied. Thanks to her compassion, kindness, and responsibility she didn’t hesitate to take upon herself when most others would not reach out to help others, especially strangers, she enabled us to have as long a visit as possible with my father. We were particularly grateful given we had driven almost two hours away to make the visit. We would have been devastated had we not been able to see our loved one. With gratitude, EC

Jim Augustin

Impressive. The Pearl at Fort Mill made a big difference for my wife right away. She is content and well taken care of. The facility was thoughtfully designed from scratch specifically for Memory Care. What really makes all the difference is the well trained and well led staff. Things are done right. The caregivers are patient and take pride in their work and the facility. I am most impressed with the dedication of the management team. Each member from the Exec Director on down take weekend duty as On-site Manager. There is no substitute for this level of involvement. Thus everyone knows the residents and what is going on.