Exceeded my expectatins!!!!! I can say from years of experience that these guys are the best in the business. Mathew
Is a genius indeed. I Greatly appreciated their patience and understanding. Thinkers and problem solvers!!!
Vondela Hopkins
Sep 27, 2022
This place is always awesome! Always friendly service! Always fast service! Always get the job done!
debbie beck
Sep 27, 2022
Arrived ready to purchase an iPad, only to be told to make an appointment. The soonest was a wait time of 20 minutes. I made the appointment. I arrived back in the store promptly at my appointment time only to be told that I would be on the waitlist. I am guessing that you can’t just simply make a purchase without a lot of waiting and jumping through the right hoops. I left without buying the iPad. Not sure if all Apple stores are like this now, but I do not recommend this store.
Poul Erik Calstrup
Sep 26, 2022
Super store, beautiful items at fair prices, polite staff very helpful
Yes. You can also walk in and make an appointment. I suggest getting there early before they open. There is normally someone infront of door making apoointments before they open at 10am.
I'd make an appt for genius bar online ... they were letting people stand on line without apts, but you'd wait however long until appts are taken first.
I gave a Toshiba satellite lap top ;needs a memory chip 1GB 2Rx8 PC2-5300S-555-12-E3.
Pl. advise if you have it? & cost? Thanks
shachi puttassamy | Oct 14, 2021
brandon palmer | Oct 14, 2021
This is apple... no. They only carry apple and affiliates. Not Toshiba.
can you fix the screen of my iPhone 11 pro
juan cruz | Oct 14, 2021
Bero | Oct 14, 2021
Yes apple will be happy to do that
can we purchase a watch at the store?
Patricia Lowder | Oct 14, 2021
Bero | Oct 14, 2021
Yes apple sells watches in store and online too!
I bought MacBook Pro recently, I tried to connect with my printer, but I cannot do it.
How to manage it?
Akiko Kosaka | Oct 14, 2021
Bero | Oct 14, 2021
You may call the apple service team and they can guide you!!
My iphone was full, I bought 50GB i cloud by my iphone . My storage still is full، but my i cloud show 18.8 GB from 50GB Is used. I misunderstand that. Did I missing something??
sohila mazoochian | Oct 14, 2021
Bero | Oct 14, 2021
Please contact apple team by googling it and they will assist you!!
how do i get into my iphone11 after i have been timed out fot no passcode
Tony Cousins | Oct 14, 2021
Bero | Oct 14, 2021
Go and apple will service it for you bring the box or receipt of the phone bring your ID TOO
I just dropped my Apple Watch and broke the glass. How do I get it replaced?
Donald Tucker | Oct 14, 2021
Joshua Ames | Oct 14, 2021
Apple products suck so throw it away and get a Samsung
When did the Haywood Mall store close?
Phyllis Potter | Oct 14, 2020
Ettevi Rosa | Oct 14, 2020
They closed at 7:00pm when we went.
I have locked, disabled my iPhone pro max 11. Need to get in touch with Apple. Do you think they can help
Linda Lunsford | Oct 14, 2020
Iris Park | Oct 14, 2020
No... They have been on and off again closed. Right now, unfortunately, the store is closed. It's been that way for at least a week. You'd be better off trying to get it fixed online somehow. Or over the phone.
Can I buy iphone SE2?
John Baek | Oct 14, 2020
Bero | Oct 14, 2021
Yes but call and check first. I suggest you order it online!
No apple will be happy to recycle your Mac and give you a small discount. I would advise of selling it instead as they don’t give you much credit for old device!
Hi, I am from Argentina and I will be at SC next month and I want to buy an Iphone Xs or Xr, but I should to know if you have unlocked cell phones? And if they have GSM card? In order to can use it in my country.
Thanks
Alejandro
Alejandro Ariel Rojas | Oct 15, 2019
Anthony Thompson | Oct 15, 2019
They should have all types of the I-Phone, locked and unlocked. The Apple store should be able to take care of anything you need. But why settle for an iPhone when you could get the greatest phone man had ever created, the Samsung Note 9!! It has everything you could possibly need!! 😜👍. Just messing with you. They should be able to get you set-up with everything you need.
I am going to buy a new ipad. I may trade in my old one. Will you transfer all my data from the old to the new?
Appointments make for an easier process. But if you don't mind waiting about 30 mins sometimes less, you can do a walk-in appointment to get your battery fixed. The repair process typically takes about an hour!!
How do I make an appointment for an iPad issue related to setup of the one I purchased 2 days ago?
John Hetzel | Oct 15, 2019
Doris Black | Oct 15, 2019
If you go by the store, they will set you up with an appointment. They usually take care of you the same day. I left my iPad with them, and walked around the mall. I got a text when my issues were resolved.
When Apple first came out they had great colors I would love a orange one is that possible I couldn’t afford one then
terry perry | Oct 15, 2019
Nathan Havens | Oct 15, 2019
You may have to buy an aftermarket case and have someone who is a professional put it on for you.
Pretty sure they dont do any discount like that
Apple wouldnr even give discount to God if he was standing in the store they would tell him come back another day just like they everyone who walks in the door
im trying to make appointment to get my sons iphone looked at there is recall on 7 modem i donot know serial number do not have phone in my possesion
Tammy Petree | Oct 15, 2019
Angie Aiken | Oct 15, 2019
They say they take walk in Anytime me and my family drove 30 mile to walk in All the employees are so rude and they claim they dont have an opening for us I would try to call first
No, but you do need to find an employee when you get there to get you signed in. That gives you a place in line. Expect a wait but they try to get to everyone as quickly as possible.
I have made an appointment with Apple Care but the earliest is Monday for the applestore,could I still come and wait to get ipad checked
Carolyn penn | Oct 15, 2019
Tonya Jenkins | Oct 15, 2019
Yes you can go on in and put your name on the list and depending on how early you get there the wait could be next in line or up to 30min to an hour the longest I had to without an appointment was 40 min
Do I need to make an appt for ipad tutorial ?
If I do, want to make an appt for tomorrow
in the morning, if not afterrnoon is fine
Brian Choi | Oct 15, 2019
Debora Stephens | Oct 15, 2019
Yes
Do y'all sell Android's?
jjeter | Oct 15, 2019
Daniel Gamble | Oct 15, 2019
No
I need my phone jail broke can apple do that?
becca3848 | Oct 15, 2019
russell wilkie | Oct 15, 2019
No
Does the apple store (not online) provide student discounts?
Siddhant Desai | Oct 15, 2019
Dethknight Monarch | Oct 15, 2019
Yes college student discount was offered to me
DO u still have some apple watch 4 for pickup?
Ivan ZT | Oct 15, 2018
Ashutosh Karanjkar | Oct 15, 2018
You can check on Apple website
Do I need an appointment to have my battery changed on my iPhone 6?
Sam Tadayon | Oct 15, 2018
Ashutosh Karanjkar | Oct 15, 2018
Yes i would suggest to have an appointment to save time.
Does the iPhone 6 have Group FaceTime ? I need to know for my daughter.
Brownskin Strawberry | Oct 15, 2018
Evans Young | Oct 15, 2018
Yes, you will just have to wait for the software update to come out, 12.1
I'd like to make an appointment for this Saturday to have the battery replaced in my iPhone 6. How does it work...how long does it take...what time is best, etc?
Doug Linderer | Oct 15, 2018
Khalid Khaled | Oct 15, 2018
When you make the appointment you should include in the notes that you would like to change your battery and the model of your iPhone.
how would i know/confirm if my phone is under warranty
Ezequiel Se | Oct 15, 2018
Ashutosh Karanjkar | Oct 15, 2018
It's usually one year from the purchase date. If you've any questions you call call the customer care.
Walked in on a Thursday afternoon. Earliest appointment would be the following Thursday. They said I could try to come in before opening. Showed up Friday morning at 9:40 and saw someone by 10:15.
I need to find out about an appointment that was supposedly sent to your store to contact me to set. I can not EVER get through to anyone at this number listed to find out when or if I'm even on the list to replace my battery. ON HOLD FOREVER!
Shannon Masters | Oct 15, 2018
Josh the Happy | Oct 15, 2018
This isnt for contacting the store, this is for asking other Google users.
Does your store sell refirbished 5c iphones?
My wife was very happy with hers, which no longer works.
RIck Fuller | Oct 15, 2018
Josh the Happy | Oct 15, 2018
Sorry this forum is for asking other Google users, not the store directly.
I just replaced the battery to my iPhone 6 and feel like it went smoothly BUT now my power button won't work to shut off my phone and I can't hear my caller unless I use speakerphone. Now iTunes doesn't connect to reset my software. Now what do I do?
I am trying to call to make an appointment. The number I am calling is 987-7580. I've tried several times. Is there usually such a long wait. Can I choose an appointment online?
Teresa Armstrong | Oct 15, 2018
Misty Chadwick | Oct 15, 2018
It does take awhile especially right now with everyone getting batteries replaced. I'm not sure about online but you could go to their website and try.
i would like an appointment to reset my Apple I6
lillie vivian williams el | Oct 15, 2018
Misty Chadwick | Oct 15, 2018
Call the Apple store and they will get you an appointment
i am interested in a new battery for my Iphone 6. Do i need to make an appointment to have that done or can i just walk in?
Bill Wilkins | Oct 15, 2018
Misty Chadwick | Oct 15, 2018
Appointment is better but you can just walk in
Can I get an appointment tomorrow about 1:00 for battery replacement ?
Nancy Wilmoth | Oct 15, 2018
Misty Chadwick | Oct 15, 2018
I'm not sure but probably not i called on a Monday and couldn't get an appointment until Friday at 5:15pm.... Just call them and they do take walk ins but i wouldn't recommend unless you have a lot of time to spare.
My daughters screen is crack an she came to the apple store in the Haywood mall an they said they couldn’t fix it because she didn’t have apple care she had apple care service but T-Mobile said it’s the same thing
Marie Yawn | Oct 15, 2018
Sydney Skipper | Oct 15, 2018
If you figure this out please let me know. I got my watch less than a year ago and I had a small crack at top. I touched my screen and the screen FELL OFF
Does GHS get a discount?
Boiling Springs Athletic Training | Oct 15, 2018
Wendy Green | Oct 15, 2018
Yes. My husband got a GHS discount when we bought my iPad here in fall, 2016. It was something like 5% off.
my apple I phone 4 had locked me out disabled screen lock what do I do
Timothy Preston daugherty Preston | Oct 15, 2018
The Flight Sim Specialist | Oct 15, 2018
I don't know if Apple can fix it. It is a pretty out of date iphone. There is different software you can download and or you can unlock it via connecting your phone with pc. YouTube has a pretty good amount of videos on how to unlock your phone with a pc.
I know this isn't much, but I don't know that much about iphone 4's since there kinda old. Newer phones, yes.
I spilled pop (not that much) on my MacBook and now it won't turn on. I didn't turn it off right after I spilled, which I later read you WERE supposed to turn off the MacBook completely. So now I'm freaking out and idk what to do. HELP
Katelyn McMaster | Oct 15, 2018
The Flight Sim Specialist | Oct 15, 2018
Wow! That doesn't sound Good!
To me it seems like you fried one of the major components in your macbook. Even though you spilled a small amount (based on your description) it still can fry your computer.
Yes. You are correct. You should have turned your laptop off right after you spilled soda on it.
Anyways, my answer is this. Depending on the year of your laptop, it may be better to buy whatever you fried (seems to be either the motherboard or the hardrive) off of Craigslist. Someone always sells parts off of damaged electronics. Make sure you buy the part of the same year laptop!! This can be way cheaper than completely replacing or getting apple to fix it (unless it has apple warranty). If it has apple warranty you can possibly trade it in for a new one.
I know this is a lot to read, but I hope this helps! Good luck on your laptop issue!
Valentin