Great Clips

Category: Hair salon in Charlotte, North Carolina

Address: 7617 Pineville-Matthews Rd B, Charlotte, NC 28226, USA

Phone: +17045039566

Opening hours

Sunday: 11AM–6PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Cliff D.

Oct 11, 2022

Great service and haircut.

VRG

Oct 3, 2022

No complaints.

Patrick S.

Oct 3, 2022

I just had a very unpleasant experience at this location (where I've been a customer for years) that I hope will serve as a warning to others. The stylist on this occasion was a fellow named Sean (or Shawn), who claimed to be the manager. His rudeness and unprofessionalism was so great that I will never give Great Clips any future business at any of their locations. Sean was using electric clippers at the zero setting to give me a close cut but was applying too much pressure, causing pain and discomfort to my scalp. I asked him to take it easier, and he haughtily replied that he was using a "blade" and that he had been styling hair for 15 years. I added that I had never experienced pain with any other stylist at their Carmel Commons salon, but he continued to argue the point. It was such unacceptable conduct, especially from someone in a management position, that I cut the haircut short (no pun intended) rather than let Sean finish. In my own work, I deal with customers all the time, and I would lose my job if I treated someone the way Sean treated me. Great Clips, you just lost a customer.

Kyle Johnson

Sep 14, 2022

I walked in to get a haircut at 6:11 pm. It wasn't until 6:28 pm when I was registered. A similar thing happened to another walking customer who was in front of me. The online people walk in front because they registered online prior. . What this means is that we wait a long time and the online people go in front of us even though they registered after we got there. This place is horribly run. I'm not going to be told that I'm doing it wrong when I simply show up. They should put me in the queue.

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Questions & Answers

How can get appointment

Seenu vasan | Oct 15, 2019
GD Garris | Oct 15, 2019

Me personally I like checking in online normally by the time you walk through the door you are next up

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How can I get coupons?

Great Clips | Jul 16, 2022
Great Clips | Jul 16, 2022

The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.

When should I arrive at the salon?

Great Clips | Jul 16, 2022
Great Clips | Jul 16, 2022

After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.

Where do I find a salon’s location and hours?

Great Clips | Jul 16, 2022
Great Clips | Jul 16, 2022

Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.

Where can I learn about working at a Great Clips salon?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.

Can I make an appointment?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.

Does Great Clips offer perms?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.

Does Great Clips color hair?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Great Clips salons do not provide hair coloring services.

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How much does a haircut cost at Great Clips?

Great Clips | Oct 14, 2020
Great Clips | Dec 18, 2021

Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.

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Do Great Clips salons sell haircare products?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.

If I checked in online, do I need to do anything when I arrive at the salon?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.

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Can I request a stylist using Online Check-In?

Great Clips | Oct 14, 2020
Great Clips | Oct 14, 2020

No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.

Can I use Online Check-In for all types of services?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.

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When is Online Check-In available?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.

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How does Online Check-In save me time?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.

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What can I do with the Great Clips app?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.

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What is Online Check-In?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

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What haircare services does Great Clips provide?

Great Clips | Oct 14, 2020
Great Clips | Jul 16, 2022

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

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