Address: 7617 Pineville-Matthews Rd B, Charlotte, NC 28226, USA
Phone: +17045039566
Sunday: 11AM–6PM
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–6PM
Cliff D.
Great service and haircut.
VRG
No complaints.
Patrick S.
I just had a very unpleasant experience at this location (where I've been a customer for years) that I hope will serve as a warning to others. The stylist on this occasion was a fellow named Sean (or Shawn), who claimed to be the manager. His rudeness and unprofessionalism was so great that I will never give Great Clips any future business at any of their locations. Sean was using electric clippers at the zero setting to give me a close cut but was applying too much pressure, causing pain and discomfort to my scalp. I asked him to take it easier, and he haughtily replied that he was using a "blade" and that he had been styling hair for 15 years. I added that I had never experienced pain with any other stylist at their Carmel Commons salon, but he continued to argue the point. It was such unacceptable conduct, especially from someone in a management position, that I cut the haircut short (no pun intended) rather than let Sean finish. In my own work, I deal with customers all the time, and I would lose my job if I treated someone the way Sean treated me. Great Clips, you just lost a customer.
Kyle Johnson
I walked in to get a haircut at 6:11 pm. It wasn't until 6:28 pm when I was registered. A similar thing happened to another walking customer who was in front of me. The online people walk in front because they registered online prior. . What this means is that we wait a long time and the online people go in front of us even though they registered after we got there. This place is horribly run. I'm not going to be told that I'm doing it wrong when I simply show up. They should put me in the queue.
Thanks! Your review is awaiting moderation.
Me personally I like checking in online normally by the time you walk through the door you are next up
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.