Address: 110 Village Trail #215, Woodstock, GA 30188, USA
Phone: +17702138067
Sunday: 1–6PM
Monday: 11AM–6PM
Tuesday: 11AM–6PM
Wednesday: 1–6PM
Thursday: 11AM–6PM
Friday: 11AM–6PM
Saturday: 11AM–6PM
Erica Roberson
This has not been the most pleasant experience. My husband and I purchased a Smith Douglas home in Springs Crossing, Columbiana, Alabama. So many promises were made with no follow through. We literally paid extra money for "upgrades" that we did not receive. For example, the screens for the windows arrived damaged PLUS they were the wrong size. On the day of our closing, we were told that they would order new ones. We still haven't heard a word. Another example: the handrails for the stairs are 2 different colors. We pointed it out during our first walkthrough. They claimed to resolve the issue. By the second walkthrough/closing day, they still hadn't addressed the concern. At this point, I don't even know what to do, as there are so many issues but nobody seems to be willing to respond to our needs. I appreciate the concept of the house, itself, in terms of floorplan, space, etc. However, the execution and attention to detail is severely lacking.
Chris Chavez
This was my first experience in the home buying/building process. They made it easy and communicated updates on the build process. Some adjustments needed to be made and they addressed those issues as quickly as possible. As a first-time home buyer, I was very happy with the service and team.
Mario Miner
My experience with Smith Douglas was amazing! Ms. Khalilah was unbelievably responsive and she helped me through every step of the process. I was unsure of what I wanted and how to navigate buying a home but she guided me continually and the construction managers were always helpful when I walked throughout the home during each phase of the building process. I am thankful that I was able to purchase my first home through this company and Ms. Khalilah!.
Nathan Watrous
Very happy with our new home. Everyone was incredibly friendly and professional. I only wish they had communicated quicker when we had delays. Also, the estimated utility bill they show is pretty far off. Still, overall, very happy with our purchase.
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I live in,a, very quit, Townhouse The Escrow, I, make every month, WOW!! Buy a, new one start all over,
Hi Monica. You can check us out on the Better Business Bureau where we're very proud of our A+ Rating. Hope you'll give us an opportunity to earn your business at one of our great communities in Atlanta, Birmingham, Charlotte, Nashville or Raleigh areas.
Hi Don. We do offer basements in most of our home plans, however availability varies by community and homesite selection. When you narrow down your top communities the agents onsite will be able to help you identify a homesite that allows for a basement.
It's okay, there are a lot of missed opportunities for a polished finish.
Poor. Outside looks great but the inside is poorly constructed. They cut corners wherever they can and the inside paint job is more like a primer than a paint job. I don't know if we have a square wall or corner in our house. The houses are livable, just not finished professionally.
Debbie, we offer a variety of one-story or first floor owner's suite floorplans. With communities across the Southeast we offer a mix of these plans in each metro area and in most communities. To see our current selection our website allows you to customize your search for one-story homes once you are in the metro area of your choice and we offer models you can tour virtually or in person. Please reach us directly if we can be of assistance. Best of luck in your home shopping.
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