Address: 1 One Depot Plz, Mamaroneck, NY 10543, USA
Phone: +19142238970
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Periclis Dragonballz
Westchester Family Care handled my mother's home health care initially. The aides were very attentive and helpful. The only reason they no longer handle my mother's care is because her Medicaid kicked in.
Jackie Low
We have been dealing with WFC since March 2019 when my Mom began to need 24 hour aides. Covid has made this all more complicated. As always, WFC was more helpful than I could dare to expect. The women who care for my Mom are tops. I recommend this agency with 5 stars with absolutely no reservation. I am updating this 5/2021. WFC continues to deliver superb service. I am still more than pleased and would recommend to anyone needing help caring for a loved one.
mitchell grabow
What a life saver! Westchester Family Care came in quickly, professionally and compassionately to help my mom get the care she needs. From the initial coordinator, to the head nurse, to the lovely woman sent to help my mother's home all were kind, knowledgeable and supportive through a difficult process. Thank you!
Marcy Levy
Five years of exceptional care has come to an end. My parents received the love and attention from Glenn and his extraordinary team, and for that I will be forever grateful. For anyone who's looking at this, trying to decide on caretakers for their loved one, I tell you wholeheartedly, YES, pick Westchester Family Care. Bringing our sisters and brothers from other mothers on board was the move we ever made.
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Yes, we do! Visit our careers page for more information: https://www.westchesterfamilycare.com/careers
Typically, our transportation services are for clients who are receiving in-home care services through Westchester Family Care. We can help families around the Westchester areas get in contact with Uber Health and Assisted Transportation services if necessary.
We understand that everyone’s needs are different. To help our clients maintain their health and independence, we provide transportation services for medical appointments, shopping, errands, and more. Your assigned caregiver can provide transportation around Westchester County, NY, using their personal vehicle or yours, depending on your comfort. For those with greater mobility needs, pressing emergency matters, or who need to travel further, we partner with Uber Health and Assisted Transportation.
When you start your care journey with us, our trained staff will do an initial home assessment and provide recommendations on how to improve mobility and prevent falls. For example, we might recommend decluttering walkways, using a walker or cane, or installing a chair lift for stairs. If your loved one is being discharged, we will work with you to ensure proper care is maintained throughout. We will develop a formalized care plan monitored through a supervisory RN and assist with organizing spaces, repositioning, transfer assistance, and mobility assistance. We document our work to ensure we’re providing your loved one with the best care to avoid readmission. To further help seniors at home, we also partner with Philips Lifeline. It’s recommended that all older adults have a life alert system in their home in case of emergencies.
Yes, we use a state of the art telephony system to record arrival, departure and completion of in-home care tasks from a clients’ home phone.
Once our caregivers pass all our initial rigorous testing, they are given an initial orientation and regular continuing education.
You will receive quality assurance calls and visits from our registered nurse to ensure quality care.
Yes, Westchester Family Care carries liability insurance coverage, and our in-home caregivers are bonded and insured.
Our caregivers are all New York State Certified Home Health Aides (HHA). Their credentials are verified and they undergo an in depth, thorough professional testing and screening process which includes a criminal and background check, initial and continuous drug testing and health exams.
Yes, we have administrative staff available to assist you, and we’re available 24/7 to answer your call. Our registered nursing staff oversees quality of care.
Yes. We will provide an in home assessment at your convenience to ensure your loved one receives the home care services that are right for you.
You can call us 24/7 to arrange for an immediate, complimentary in home assessment.
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