Burger King

Alexander Batista

As we placed our food order through the BK app today around 3:14 pm est, my wife noticed that as our order was being placed, the manager dropped one of the chicken fries from our order on the floor and picked it up and placed it back in the grease fryer. My wife called out this action immediately as she witnessed it from a table near the front of the store, and the manager ignored her plea. We went up to the register and the manager denied doing it initially at first, secondly, then asked if we want to have another order made? In the midst of this, my wife noticed he was slyly trying to hide all the receipts in the table as she warned him that she was calling corporate on this so we could not find the store number. Thirdly, then he blamed us for not telling him “not do it“ before he was caught. His “exact words you should have told me before I did it.” He finally became indifferent towards us and said we could get a refund through the app, and said he could do “whatever he wanted.” Unfortunately, I never got the store managers name, but afterwards, I had a one on one conversation with him on the importance of customer service in this world of people and the negative limited trajectory that it will have on his or anyones career if they do choose to continue like this. I have worked in fast food early in my career and understand the challenges of working with the public. Nevertheless, hope he can learn from this experience, but also wanted to share for others to be aware of this incident for reference.

Roxy Cerna

Drive-through with super slow that's the reason they're getting the 4 stars. Inside inside was empty so we walked in

Triana Bernal

So I ask for a cup of water and they give me a medium cup and as I'm pouring and clicking I click by mistake to see what they have to see if its worth buying the drink, and the lady with red and no teeth has the nastiest attitude and is like you got a cup of water what you doin clicking on everythong but the blue button. I've never had a problem with the night shift but the day shift really needs an attitude check!!! ASAP!! Not all customers steal these black people love stereotyping.. Don't come during the day!!!!!!!!! I was going to order something after but after that nasty attitude I'd rather cross the street to mcdonalds. Atleast I won't be paying for that kind of service, and they don't give you a receipt (MSG FOR THE WHITE MANAGER)

Derek French

Pulled into the drive through at 7:15am. All lights were on and the website says they are open at 6am. Someone walked out and said. "We Close" Update your hours.