Best Western Plus Twin Falls Hotel

Becky O'Hara

Clean room, comfy bed. Updated interior. We slept late and didn't get breakfast at the hotel. 24 hour (pool and) hot tub was very tempting to my husband's sore back, but we ended up just crawlng into bed because we got in so late. Only concern was the drainage in the shower. We were given a handicap access room with walk-in shower... the curtain didn't touch the floor and the whole bathroom floor ended up wet. The shower floor dried quickly while the rest of the bathroom was wet all night and still wet in the morning.

Dan M

Room was very clean, good coffee in the room, shower head over 6' tall with good pressure. Bed was firm with soft top. Sound from the rooms travels through the doors easily when walking down the hallway. Check in was fast and friendly. The area was safe and quiet. Pool was nice, especially at night when empty. Although there was only one clean towell available. Near dining spots that stay open late and close to gas stations. Breakfast area was well stocked and clean in the morning. They had scrambled eggs, omlette, hard boiled egg, sausage, fresh fruit, pastry, oatmeal, cereal, variety of juices and coffees, waffles, french toast, biscuits and gravy.

Traci DuCloux

I’ve never booked at Best Western before, I felt like it was a little out of my class. I stopped at this place in the middle of nowhere, and it is spectacular! Not only was it clean and friendly and convenient, the pool was awesome and accessible 24 hours a day, and check in was fast! Did I mention that this place is clean, clean, clean?! Also, a wonderful continental breakfast the kids and I found positively delicious! Never judge a book by its cover! Great job!😊

Dory Cummings

Horrible customer service as soon as we walked in. Girl practically threw my id and card back at me and cut me off before i could finish my question. Pool and hot tub were super unclean with small toddlers allowed to pee in it. It was noisy in the hall outside our room all night with doors banging and no guests considering quiet hours. We barely got any sleep, it was so noisy. Our Room didn't seem clean, like, they had just done the bare minimum to clean up after the last guest. Found hair in the bed before i got into it. Worn and stained towels and thin cheap sheets. The hallways were filthy and wet from people coming up dripping from the pool. The complentary breakfast was overcrowded and out by 8 despite it supposeing to go to 10. Worst stay by far on our cross country trip. Just disgusting. Had i know there was a holiday express nearby, i would have gone to them in a heartbeat. I'm letting everyone i know not to stay here if they ever find themselves spending time in Twin Falls and i wish i could get my money back.