LENS LAB OPTICAL

Category: Optometrist in New York

Address: 187 E 116th St, New York, NY 10029, USA

Phone: +12129967676

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Natasha Berrios

Oct 1, 2022

Very rude women that works there the “eye doctor “ gave me the wrong prescription Who are the the hire ups I want to speak to them i need to change my eye doctor place

Moh Traore

Sep 22, 2022

i do not recomend this place worker are very arogant .

Raul Rebellon

Sep 15, 2022

Had my eye exam done here and purchased a really nice pair of Gucci glasses at a competitive price for the coatings I chose on them. The service was also pretty good, even thought it was very busy when I went in. Pretty standard waiting time to see the Dr. as well.

Jose Perez Jr

Sep 13, 2022

Worst place to go for eye exam and glasses. There’s a young immature latina female customer service employee working there with a horrible unprofessional attitude. I had to contact the owner via google to report her due to no supervisor available at the clinic. Plus she kept answering the phone when I called to avoid being reported for being rude and disrespectful towards a customer. Simply contact the Better Business Bureau. Beware that anyone who gives them a positive 5 star review may be a relative or friend of the staff. If you feel Discriminated contact NYS Division Human Rights right away to file a report because it’s a Federal Offense.

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Questions & Answers

why do the staff is rude and wants to impose their opinions on the customer? they dont seem to have knowledge on customer service. my lens were done wrong and the staff refused to have it fixed. they said i was wrong.

M St | Oct 13, 2021
Fred Colzie (Jointbug) | Oct 13, 2021

I just bought my Wife a pair of glasses on Friday. They were ready the next day. Got all the fixings, No line bifocals,progressive,transitional,Coach frames. She's happy. No staff problems. 116Th and Lexington.

why customer service is on 0 over the phone? very lazy you can be replaced

djicepizzle | Oct 13, 2020
Khalil Raja | Oct 13, 2020

What is your question? Your comment doesn't make sense in English

how much is an eye exam?

Robert Brashear | Oct 14, 2019
Khalil Raja | Oct 14, 2019

It depends. With insurance it's covered, along with a very specific set of eyeglasses.

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Do they do eye physicals here??

Philly Bacott | Oct 14, 2018
Rodney Vargas | Oct 14, 2018

Yes & so does costco & many other reputable places that you should probably go to instead of wizard of insults

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