NAPA Auto Parts - Brian Auto Parts

Kenneth Jones

Garry Brian and his employees are an example of great professional service. Does what he says and goes way beyond what one would expect.

Trevor Eyre

We stopped by here to have the diagnostic read as our check engine light came on about 30 minutes before we were in the area and we were told someone would be out in 10 minutes to check it. After waiting 30 minutes and going back inside twice we found that no one was there and when we asked the mechanic in the garage he said he could not do it, that only Gary could. He did not know where Gary was. We had to pick up our dogs within an hour from a boarding facility so we had to leave without any service. Disappointed. We wasted 30 minutes waiting in our truck with a 3 year old an hour before closing and now won’t have enough time to make it somewhere else before they close.

Josh Jaime

We had an electrical problem on our 2018 F 350. We were referred to Gary from someone in Hanksville. We made it to Loa and talked to Gary. Even though he was slammed with work, he took a few minutes to diagnose our problem, explain what was going on, and got us on our way. The service was prompt, friendly, and informative. If you are in the area, I would not go anywhere else.

Tyson Grey

Went here because my vehicle was overheating coming over the pass. Stopped because they're the only mechanic in town. Clearly based upon their service they're aware of this fact and have absolutely NO customer service skills whatsoever. I've never been treated so poorly in my life. On top of that I wasn't the only customer in the store who was being mistreated. Decided damage to my vehicle would be better than staying in their presence. Left and will not be back, if you have ANY option other than this place I suggest you take it. Nothing but unprofessional service agents at this location.