Guardians Credit Union

Ezequiel Enriquez Glez

They are horrible Someone went to do a deposit on my account and they share my private information with them including how much money was available on the account, I try to ask what hapen and they were trying to blame me for that saying I wasn't suppose to Share my account number if this happen to someone else please let me know.

Marcia Wise

I am very disappointed, been with this credit union since 2014. I have issues all the time with online banking. The app and the website is always down and I can not get no one on the phone. Oh yes, the ATM has no balance check and all this and we have to pay a service, for what??? Not a good banking experience.

Terri Lund

If there was "0" Star option - it would fit! Wow look at all your negative reviews on Yelp.! I have to agree- seems that most all these reviews come back to one very important aspect of a company -CUSTOMER SERVICE (Guardians needs to invest in a company to train your company on what is required to treat your customers right) I had been with Palm Beach Community Credit union (PBCC) for around 10 ++years- the people that worked there, actually cared about their customers. I had several of the loan officers and banking representatives direct extension numbers and email addresses. I had several car loans and had always paid them off in full. I had a healthy rapport and would go into their small office and greet the ladies in the Fort Pierce FL location regarding my banking needs. Guardians credit union comes in and buys out Palm Beach Community Credit union and you treat your customers like crap.I asked for their corporate contact information & I was given the general "contact us online form".. Long hold times on the telephone that exceed 30+ minutes, you give the option to leave our phone number for call back, and I would never receive one; I would have to send an email for follow up and that doesn't even get attention.Your representatives are rude and can't speak clearly and when I have emailed them, they can't even follow through and get what I have asked to get done correctly, let alone return my calls.Guardians closed both my credit card and line of credit accounts without even advising me. I did nothing wrong to your company. My payments were always on time, and never late. Now I receive communication from the Credit Bureau reporting that Reads GUARDIANS CU account was either settled on for less than the balance or closed because you haven't used it in awhile, and neither of those are true!! I still owe and will continue paying. I didn't deserve this type of treatment from your company, Nor should anyone else - looking at the reviews left on Yelp ,your company leaves a lot to be desired. We all know (Joe will respond & say contact us now and let's talk - yea no thank you, you had your chance to keep me as a customer, I asked for corporate contact information) I'll take my money out and keep my loyalty at iThink Financial Credit Union - locations in Florida & Georgia -they care about their customers, they have new locations opening up everywhere- making it easier for transactions. I'll attach iThink information and definitely give a good recommendation to iThink Financial Credit Union -where you will get great service.

Sara Fortini

I have been with the credit union in fort Pierce since 2010 since 2010 when I first started going there they were like a little mom and pop bank I loved it the whole reason I wanted to be there over the years they stopped caring about their customers I used to be able to walk in and get a loan for anything now I can't even get a loan to go back to school this bank has failed their customers and all different ways very sad looking for a new bank