Shoe Dept. Encore

Category: Shoe store

Address: Great Lakes Mall, 7850 Mentor Ave Suite 516-A, Mentor, OH 44060, USA

Phone: +14402050510

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

sharon monk

Oct 13, 2022

Absolutely the rudest employees working today. A dark haired woman and a red haired cashier. Neither should be allowed to interact with customers.

Jim p

Sep 10, 2022

Not open at 10

jacobs serbantes

Jul 17, 2022

👍👍

Chiquita Stovall

May 6, 2022

So professional

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Questions & Answers

Does this store have dressy shoes for women

Audrey Fleischer | Oct 13, 2017
Joyce Collier | Sep 12, 2022

Yes they do

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 12, 2022
Shoe Dept. Encore | Sep 12, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 12, 2022
Shoe Dept. Encore | Sep 12, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 12, 2022
Shoe Dept. Encore | Sep 12, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

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