Public Storage

Category: Self-storage facility in Bel Air, Maryland

Address: 1900 Emmorton Rd, Bel Air, MD 21015, USA

Phone: +14109819739

Opening hours

Sunday: 9:30AM–5PM

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 9:30AM–5PM

Reviews

Mia Ringgold

Oct 1, 2022

Please dont waste your time. The counter agent is rude and ignores phone calls. Ive called them every day for a week to close out my account. Left voice mails with no call back for a week. Now they are charging me for another month when my unit has been cleared. You can never get in tough with this location. “We care about your service” is a lie. They care about taking your money and thats it

Matthew Clifton

Sep 15, 2022

Management is rude and does not return phone calls.

brenda kolar

Sep 15, 2022

If I could give a minus 0 star I would. I've been using the storage facility for 4 years. They never clean, sweep or anything. I've had the same trash in front of my unit for months. A few weeks ago I found a dead mouse in front of my unit. I called and let them know, the manager said all storage units have mice. I asked about cleaning she told me they clean but don't everyday. Came back 2 weeks later, same dead mouse and trash still there. Put the mouse in a plastic bag, took it to the office to show them it had been there for 2 weeks and trash was still there. The girl at the front desk was the rudest person I've ever seen. What an extreme attitude. She was mad because I brought the dead mouse in. She took it personally and said well I'm not going down there and cleaning it. She twisted everything I said and continued to argue with me. I asked for the managers number, she gave it to me while she was laughing like it was a joke.very rude and immature. I called the manager, she said they had an order in for the mice. All my belongings have mouse droppings all over them. Most of it is probably ruined. Will get my things out as soon as I find a clean storage unit that's not mouse infested and file an insurance claim. Don't go there.

Tim Risbon

Aug 16, 2022

Horrible company. I moved out in middle of June, empty unit, did the check out online because the manager is never there. A month later I get an email adding I owe for the following month, called customer service they said the manager would take care of it. Now two months later I get a call from collections. There's much better storage places than Public Storage and especially this location.

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Questions & Answers

Do you offer Contactless Renting?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

Yes we do! Instead of having to visit our office to fill out paperwork, you can create an online account and rent a storage unit from the comfort of your home. Select the "autopay" option during online account set up to reduce future person-to-person contact.

What size self-storage unit do I need?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

We offer many self-storage unit sizes ranging from a 5×5 locker to 10×30 to meet all of your storage needs. Use our Storage Unit Size Guide, Video Library or contact us today to help determine the self-storage unit size that is right for you.

What items need to be stored in your climate-controlled self-storage units?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

We recommend storing family heirlooms, wood or leather furniture, electronics, artwork, photography and appliances in our climate-controlled self-storage units. If you're unsure of what valuable items you have, contact us.

Do you offer car, boat, motorcycle, ATV and RV storage?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

We have both indoor and outdoor vehicle storage units at many of our self-storage facilities that can accommodate most vehicles. Our vehicle storage rentals are month-to-month for both short-term and long-term storage, with no commitments and no credit card required. Check with your local ezStorage facility to see what vehicle storage options they offer.

What do I need to bring with me to rent a self-storage unit?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

You will need one form of current federal or state-issued identification with a photograph and signature on it (a driver’s license would do). We also need a phone number where we can reach you if needed.

What hours can I access my self-storage unit?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

You can access your self-storage unit 7 days a week, 365 days a year from 6 AM to 9 PM at most locations. Please refer to the location details of your ezStorage facility for storage unit gate access hours.

Do you sell self-storage and moving supplies?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

Yes we do! We have all the boxes, tape, clean newspaper, bubble wrap and locks you will need to keep your items protected.

Are your self-storage units easily accessible?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

Yes! From spacious elevators to free moving carts, our self-storage facilities make moving into your unit a breeze. Choose a unit with either a roll-up door or swinging door depending on your access needs. We continually strive to make our facilities ADA self-storage compliant and offer wheelchair-accessible doors and elevators.

Are your self-storage units secure?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

ezStorage offers state-of-the-art security features at all of our locations including well-lit interiors and exteriors, computer-controlled gate systems, individually-alarmed storage units, 24-hour video surveillance and resident managers.

Do you have self-storage Move-In Specials?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

Yes we do! See our website for a variety of money-saving storage unit specials, like our military discounts and 1st Month Free Storage Move-In Special. Check with your local ezStorage facility to see what special pricing they offer.

Do you have drive-up loading and unloading?

Public Storage | Oct 12, 2021
Public Storage | Oct 12, 2021

We offer drive-up self-storage units with wide driveways that let you load and unload directly from your vehicle. Our drive-up storage units are located on the ground floor and have roll-up doors for even more convenience and space.

I see you offer vehicle storage. Can you accommodate any type of commercial vehicles to be parked here as well? Example being school buses? Or would that be a no go for you to store?

Christopher Pennington | Oct 12, 2020
Public Storage | Oct 12, 2021

Thank you for your question! Please check with our Bel Air facility to confirm that we can store large commercial vehicles such as school buses and that we have the space(s) available that you need.

Why isn't the gate 24 hours a day with code????

Terry Campbell | Oct 13, 2019
brian dougherty | Oct 13, 2019

You would have to set it up with the people in the office when you initially rented the unit.

Where do you sign in at to pay your bill

linda hughes | Oct 13, 2018
Ariel Byrne | Oct 13, 2018

Go to the office. They are terrific and very helpful.

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