Fifth Third Bank & ATM

Josh Keywood

Terrible customer service, tellers are power-tripping.

Stori Strickland

Had a mortgage with 5/3 so we opened a savings and a checking account. After we sold the house, we closed checking account but was told we didn’t need to close savings we could have it open for as long as we wanted and no fees would be taken out. Statements aren’t sent to our new address so when I finally got ahold of one, it looks like they drained my savings and closed the account. Now they say there’s nothing they can do to refund my money or reopen my account. Based on lies from their representatives, the money I had in there is now in their pockets and not mine. I wouldn’t trust a word they say.

Sun

The secretary’s there have no clue in helping you get a Loan . And they don’t even return your calls to verify loan being declined !!! I Will instead go to a real bank to help me get a loan ! So stop sending me your junk spam mail about refinancing my home !! I have enough junk mail to deal with .👎🏻

David Donovan

I am a commercial customer and have no choice but to bank with FifthThird. I don't understand why they try to use 2 tellers to run 2 stations inside the bank and 3 drive thru lanes. Saturday, I had to run to the bank to get some change (because they will only give 1 tray of coins per day!!). I got there at 9:30 am and waited in line for 25 mins. They had 8 in line ahead of me and all 3 drive thu lanes running. I'd have gotten better faster service if I stood in the drive thru lane. This seems to be a common practice. For a commercial customer, i don't have that much time out of my own store.