Navy Exchange Main

Category: Department store

Address: 2292 Mayport Rd. #50 Building No. 1900, Atlantic Beach, FL 32233, USA

Phone: +19042423254

Opening hours

Sunday: 9AM–6PM

Monday: 9AM–6PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Tyler

Jul 23, 2022

5 stars for staff - both Belinda in Customer Service and Mr. William (Store Manager) went above and beyond to help!

Nick Carson

May 2, 2022

I'm a bit dissatisfied with the level of customer service provided pertaining to the PS5's. I ended up winning their raffle to purchase a PS5. They told me that I had 24 hours to purchase it. I told them that I was currently TAD to Norfolk, VA and I'd be back on Friday. They said "Sorry we can only hold it for 24 hours"... Seriously??? You guys act like you're there for the service member, but when the service member is deployed or TAD it's just a "sorry we can't help you".

Robert Fortis

Mar 14, 2022

Lack Of Customer Service, this review, pertains to the shoe department on this visit, looking for a particular size, i ask one of the ladies if she could check availability, (she must be a robot computer that knows complete store inventory in her head) immediate answer was no, 1. did not check the storeroom, 2. did not check the computer system for inventory count, 3. did not check if item was on order, 100% lacy and there for a paycheck only. 0% customer service, personnel are in desperate need of training, or replacement, they can be sent to nas jax, to train with there counterparts and learn how to take care of customer, or at least learn how to determine which products may sale by generating a report of lost sales do to not having product that does sales. It is sad, i am a retired Ship Serviceman, and back in the days NEX and Commissary was our shore duty assignment, this lack of incentive/ laciness to do the right thing or your job would not be tolerated, as it would impact our personal evaluation. these employees need to be reminded that if they do not take care of customer and generate sales, they would be out of a job.

jeama c (celtic lady)

Feb 4, 2022

Wonderful...changes being made..looks awesome

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Questions & Answers

Is the Exchange open on the 4th of July?

Maggie White | Oct 13, 2019
John Friend sr | Oct 13, 2019

No

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Is there a gas station on premise also or justbthe one at the base?

Frederick Giordani | Oct 13, 2019
Sailorman 76 | Oct 13, 2019

On Naval Station Mayport only. About a mile inside gate on the left.

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Is the Star card accepted here?

George Hardy | Oct 13, 2019
Sunisa Kane | Oct 13, 2019

Yes

Can I purchase tickets to Disney here?

Nancy Udovich | Oct 12, 2021
Frank Davis | Oct 12, 2021

No. You need to go on base to MWR or go to NAS Jax MWR which is at located by the NEX.

How can I reserve the Pre-Sell of PS5?? THANK YOU!

Paulo Simões | Oct 12, 2021
Rodno Green | Oct 12, 2021

From what they told me they won't be receiving as many PS5s as pre-ordered

Does exchange sell bicycles?

Roger West | Oct 12, 2020
Kyle Turpin | Oct 12, 2020

Yes

do u have any 4k vcr

Judye Glass | Oct 12, 2020
christopher firmacion | Oct 12, 2020

Call them

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Is there a uniform shop in the exchange?

steven crone | Oct 12, 2020
Judy Bienkowski | Oct 12, 2020

No, there is not.

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I need to buy a 21-inch macbook today.

Israel Morais | Oct 13, 2019
Michele Thomas | Oct 13, 2019

The prices are more or less the same as what you will get at walmart. The only difference is that it does not charge with tax. They have a program that compares prices from different places, and they have insurance programs for your purchase that are very good.

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Updated barber shop hours? (Last time anyone asked was 6 months ago, not sure if they've changed since then).

Erika Mandile | Oct 13, 2018
GARY ANDERSON | Oct 13, 2018

No change

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Is there a western union inside the nex

Ricardo Hanson | Oct 13, 2018
Jeannie-Lee Raney | Oct 13, 2019

No. Navy federal ATM by the commissary, but no WU

Hours on Christmas eve

Mike Cummons | Oct 13, 2018
Elmira Moore | Oct 13, 2018

Not know

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Being off base, can non-military shop there?

Jeffrey Mundorff | Oct 13, 2018
James Adegoke | Oct 13, 2018

No. Only military and their families. You need military ID card or dependent ID card to shop at both commissary and NEX.

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What time is barber shop open till?

William Cloke | Oct 13, 2018
T MIRANDA | Oct 13, 2018

9 am to 8pm Tues-Sat, 9 am to 6pm Sun-Mon.

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