Publix Pharmacy at Duval Station Centre

Catherine Cooke

I had the pleasure of being helped by Serena in the pharmacy yesterday and today. I had a new insurance and had questions concerning my pick up and insurance payment information. She was so helpful, pleasant to deal with and went the extra mile to help me with my new insurance. Thank you, Serena! You will go far in this world.

Sandy Faga

MAKE AN APPT FOR YOUR INNOCULATIONS! Also, they have Excellent staff to administer the injections. (Which is not always true @ CVS or Walgreens.) get your coupons to minimize the cost- everything is NOT Free!

Sarah Savastano

Do not use this pharmacy. We have had issues since coming here. First they didn’t know how to bill Tricare for our son and lied and used a coupon instead (ex tech I know how to read the receipts). Secondly there is always a long wait. You can be the only person standing there in line and have a full pharmacy of employees and there’s always at least 10 minutes before someone greets you or acknowledges you. We would of never not greeted a customer and let them know we’d right with them. Also I love how they let the “prepaid” customers skip the line only to let them pay for their groceries?? Lol isn’t the point of prepaid being have to just grab your script and go? Also the tech couldn’t figure out if the lady had actually already paid haha so it took about 15 minutes for her to finish her “quick” transaction. Please train your staff. As a ex pharmacy tech I have empathy but it’s been enough at this point. Publix texts me TWICE (second text was today) I have refills available okay so I request to have it filled a week ago. The bottle says 2 refills. I get there and for the whole week since last Friday they never let me know what was going on now Friday afternoon when my medicine is nearly gone I’m being told my dr is no longer at my office and that I have no refills?? I tried to explain I definitely still had refills and show the texts they sent (which some reason the tech had a hard time reading the one sentence text and just stared at my phone for a straight minute). But you could just tell they were done helping me and had no interest in correcting their mistake or even knew what they were doing. It was like talking to a wall. I have contacted my doctor to figure what is going on and to take steps to switch pharmacies. Publix does not value my time so I will not be giving them my business. I have dealt with military and VA pharmacies for years that are notoriously bad and I’ll be switching back to the base pharmacy that’s how bad it is here.

jodie jones

Yes the line is Sometimes long but I have the App and I just pre pay and then I got to the head of the line