Bainbridge Bethesda

Khalil Verdell

I've lived here for just over 3 years now and we've had a very pleasant experience with both the staff and the residence. Yesenia, one of the leasing agents, has been such a joy. Any and everytime I've had an issue she's worked to resolve them as quickly as possible.

Tammy Chen

Bainbridge Bethesda is literally the bane of my existence. They just sent out an email to residents to write a 5 star review for a chance to win a gift card, but I need to be honest. All of the staff is unhelpful, mean and unfriendly. The place is full unprofessionalism. I got yelled for submitting an emergency maintenance request on weekend, despite the problem being an actual emergency. There is no longer a package room because residents are forced to pay for the Fetch package service and schedule a second delivery from Fetch to your apartment, which I find really inconvenient because of the delays. The worst part was the poor planning when all of the smoke/carbon monoxide detectors expired in the building at the same time. Instead of preparing ahead of time, they waited to order them when the detectors expired and they ended up being backordered. The alarm beeped nonstop for 3 days. and maintenance's solution was to REMOVE the alarm from the wall, which would put our lives at risk and break the law. I had to speak to the fire department, who were more than helpful, to get me a temporary detector so I could actually sleep and be safe. The fire department was extremely friendly in helping me navigate these broken safety codes because they understood the dangerous implications of apartments not following fire and safety regulations. I also feel uncomfortable that non-residents can easily access enter the building and residential floors without verification(i.e. delivery men, guests). Stay far away from this place that does not care about resident safety.

David Morrel

The maintenance staff and front desk concierge’s are so friendly and really helpful!

M H

Location nice and clean.