Chipotle Mexican Grill

CK Jordan

I went to pick up my order today(07/07) from here and for the first couple of mins no one even bothered to ask me regarding my order, they had no customer at the time when I was there. Eventually when I gave my name and picked up my order I was super disappointed. I had ordered extra but my bowl was half and not only that but they only had rice, beans and chicken in my bowl and nothing else, they were missing everything else. Even my friend who went to pick up an order the day before said they were missing chicken in a chicken bowl. Have never been so disappointed with chipotle till date but this place is a mess. Who hires people to work here who cant even get a simple order right and are so disrespectful.

Tennill Collins

Restaurant is literally down the street from my job. Ordered from Door Dash and when it arrived, everything was cold. I ordered a salad bowl and got 5 pieces of lettuce (literally) and a handful of spinach (which I've never gotten in a Salad Bowl before). Salsa was not included that I asked for either. Was given a teaspoon full of vinaigrette, but the container was twice a large. Portion was way smaller than if I would've went into the restaurant. Was unable to get anyone on the phone because obviously they only have the automated thing to take orders. Horrible!!!!!

Madison Smith

No, no, no, just no. This is the rudest staff! There was four or five people working the line when I came in and they said they were only excepting online orders at that time, so I ordered my burrito bowl online and sat there in the restaurant waiting. My app never alerted me that my meal was ready so I walked up to the counter and asked the person if they could check the orders that were waiting behind the counter, my order had been waiting there, the person put the bag on the counter and walked away without even looking at me. This is the second time I’ve been here in a month I had the same awful experience before with their customer service and was giving it another chance thinking that maybe they were just having an off day. Well once again I was never acknowledged except being told that I could not order my food there that I had to do it online, never told that my order was ready even though they knew that I was sitting there ordering it and I was the only person sitting there in the whole store, and then when I asked them to check to see if one of the orders on the shelf was mine they didn’t even acknowledge me at all not even looking at me and didn’t even say thank you or goodbye or anything. I will never come back to the store and I will make sure that everyone I talk to knows not to go to this location we have one on the next block and I’m going to tell them to go to that one instead . Chipotle you need to shut this location down and re-educate the staff on customer service!

Lisa So Classy

Today I brought the burrito bowl while I was enjoying eating my burrito bowl there was a curly hair in my food.🥵 I'm giving two stars.