Paul Davis Restoration of North Florida

Ismael Gonzalez

Nothing spectacular

Krystal Muminovic

This company was an absolute nightmare to deal with and if I could give them zero stars I definitely would. After discovering that our dishwasher had been leaking water underneath our cabinets, we filed a claim with our Homeowner's insurance and they set us up with Paul Davis for Mitigation and an estimate for the reconstruction portion of the job. On May 2nd, 2022 PDR delivered a water extraction machine & an air scrubber, told us they saw mold so they would need additional authorization from our insurance and they would be back out a few days later. No one ever came back out, we never heard anything and after a few weeks we had to move their equipment into our garage because it wasn't needed anymore and it was just sitting in the kitchen for our 3 small children to mess with. For months we called, emailed, texted and got little to no response. The communication was literally non-existent and no one ever came back out to do any work at all. We ended up having to hire a public adjuster to help us because we could not reach anyone and thanks to him we were finally able to just hire our own contractors to get the work done. At this point it had been 4 months of the equipment sitting in our garage and I had to call & text repeatedly just to get the equipment out of our home. I'm shocked this company is part of the Paul Davis network because I know they have a great reputation as a whole but this location is just awful. Don't bother asking for a manager by phone or email either because you 100% will never get one, I tried many times. Please do yourself a favor and stay far, far away from this company.

D pinnell

Already noted on business web page.

Whitney Graff

This company has been such a blessing to my family! Dylan, Angela, Ken, and Brock have made sure my family is taken care of, and gone above and beyond! We highly recommend Paul Davis!