The Cheesecake Factory

Category: Restaurant in Novi, Michigan

Address: 27500 Novi Rd, Novi, MI 48377, USA

Phone: +12483057500

Opening hours

Sunday: 10AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Tommy Huynh

Jul 6, 2022

Always super busy with long wait times.. Best time to visit is mid-week during the day. Food always comes out great and staff is very punctual.

Hawraa Nagi

May 26, 2022

Our wait time with no reservation was two hour on a Saturday. It was my first time there and I have heard of the hype and it did not really live up to the expectations. The service was great and the atmosphere was nice. Here is my take : Good: the spinach and chips was really good. Very Bad:the Mac and cheese bites were not good. The salmon and herb was not all that and the shrimp coconut with rice was not it. I did not care for the cheesecake either Later on that night I actually had a lot of stomach pain and had to throw up all the food I had at the Cheesecake Factory. I don’t think I will be making the trip again and wait the time I did for the mediocre food.

Kavya Gorrepati

Apr 27, 2022

I have had a lot of Cheese Cake take outs but never really dined in until today. This place doesn’t take reservations and the wait times are usually about an hour. The food tasted great and the service was decent. Everything on their menu is very high in calories, Stay away if you’re someone who tracks your calorie intake. Must try the cheesecakes if you go.

John Hart

Apr 24, 2022

This is a very busy restaurant, especially on the weekends. However the system they have in place to deal with the volume of people is very effective. We anticipated to wait a while for our food but we had a normal turnaround time. This is not the first time we've been here and the consistency of flavor and service has been evident with every visit. This time we were here celebrating a birthday and all had a great meal.

Thanks! Your review is awaiting moderation.

Questions & Answers

Will there be another cheesecake factory in Michigan?

Ginette Laberge | May 13, 2018
Carmen Brooks | May 14, 2018

I had to bring my patience with me!

Read More

Do u take reservations for 2. It woukd be august 26 (sunday) around 6

Stephanie Laga | May 13, 2019
Jasmine Tompkins | May 14, 2019

They don't take reservations

Read More

Good Afternoon, My daughter absolutely loves your food and cheesecakes. She is Graduating this year and I was wondering if you do personalized cheesecakes? If so how long to order.

Christine Demick | May 13, 2019
Jennifer Vegh | May 14, 2019

If you go to the order online menu, you can click on whole cheesecake. In that section, there is a place for you to add a personal message. It is around $3 more to add a message to the cheesecake and you have a limit of 45 characters.

Read More

Do you do call ahead seating

Jennifer Palencik | May 12, 2021
Patrick DaMann | May 13, 2021

Call ahead to assure reservation is confirmed.

Read More

When I called Cheesecake Factory the message said to “ visit online for orders/reservations etc.) I don’t see where to make reservation option online. I looked and can’t find.

Monika Zuk Greene | May 12, 2021
Debra Sneed | May 13, 2021

I don't believe they are talking reservations.. We I went it was first come first seat and a hour wait with a text when my table was ready..!

Can u order a gift card with out having to go to the cheesecake factory?

willetta brewster | May 12, 2020
Chelsea Wade | May 13, 2020

Yes

Read More

How much are the cheese cake?

Eddie Golden | May 13, 2019
Christina Safeek | May 14, 2019

If i remember correctly around $6-$8 per slice.

Read More

How pricey is this place?

Linda Sliter | May 13, 2018
Melantha Herron | May 14, 2018

It's moderate to expensive depending on what you're ordering. Definitely worth it!

Read More

Is it wheel chair accessible

zyaire Williams | May 13, 2018
Kosta Sergakis | May 14, 2018

The double doors should be wide enough for a wheelchair.

Read More

I wanted to know if any of my fellow Google Guide members would know if they are going to open up any restaurants in the Toledo or surrounding areas of Toledo in the near future? If not, they need to.

Donna Sharp | Feb 11, 2022
Syed Kashif Zahid | Feb 12, 2022

Don't think so there's any such indication though I would love to have more of their restaurants around.

Can we dine in ?

The Cheesecake Factory (Owner) | May 12, 2021
Hunter DelCastillo | May 13, 2021

Yes

Do you need a reservation?

Chris Weiss | May 12, 2021
swani swanigan | May 13, 2021

Hi there! I literally just left The Cheesecake Factory in Novi and boy is it poppin'! The Cheesecake Factory does not do reservations Hun, they are strictly first come, first serve. Also, The Cheesecake Factory is LIFE so there will most likely be a wait. Trust me the food there is sooo amazing any wait is definitely worth it. By the way, carry out is a great option as well. Okay, I wish you the best!

Read More

Do you have to make reservations

Kenneth Mitchelle | May 12, 2021
Christopher Lambros | May 13, 2021

I didn't

Read More

Are you going to be open Monday 11-16-20 we have a reservation for 6 at 2:00 PM

Thomas Griffin | May 12, 2021
M Will | May 13, 2021

Governor's orders to close won't start til the 18th. Cheesecake has no plans to close prior to this order.

The service for take out is a long wait they said 15mins and I have been here longer then that they need to do something about this long wait there is a lady here just waiting on cheese cake

Chivy 24 | May 12, 2021
Ron H | May 13, 2021

Not really a question.. but you do have waits at prime dinner times.. but they have good food..

Read More

Does the cheesecake factory serve fancy mac and cheese. Im hoping for a white cheese sauce, chicken, and maybe crispy bread crumbs. Anyone know?

Hunter Ditchfield | May 12, 2021
Nikki B | May 13, 2021

They have a wide range of pasta. No mac& cheese.

Is there a waitlisted on the app?

Carlyn Feola | May 12, 2021
Sugar Scrub In The City Roxanne | May 13, 2021

No.

Is there any option to order curbside pickup? Their websitr says they don't take online orders. 7/3/2020

Ketan Apte | May 12, 2021
N. P. | May 13, 2021

Yes they do...u order when u get there they will text you when ur order is ready u can also call it in, Just went there last weekend

do you guys have tiramisu

Rampage Gamer | May 12, 2021
Kim Desotell | May 13, 2021

Yes they do....it's awesome

Will door dash deliver to Macomb county ( Shelby Twp.)??

Della Simmons | May 12, 2020
Daniel Amores | May 13, 2020

I believe doordash will charge you for that more, but I do not see why they would not.

Are you open...been calling

Lauri Sebring | May 13, 2019
Taaj Khabir | May 14, 2019

They are open just probably busy

Read More

Are you having specials for Easter Sunday?

Tina Holland | May 13, 2019
Theresa Carter | May 14, 2019

They typically have buffet till 3 then afterwards its regular menu

Read More

Do you need to rsvp

Eric Skeen | May 13, 2019
Fred Penn | May 14, 2019

No

Read More

If we have a party of 7 for Saturday around 6, how long of a wait would it be? Or could we call ahead and give you our name?

Anna Mariani | May 13, 2019
Ol' Boi | May 14, 2019

You can call ahead if you dont want to wait. Remember the resturant sits outside the mall so its pretty much busy all day. I never waited no more than 10-20 to be seated when its extremely busy. It depends on how patient will your party of 7 be. The waiting area is quite comfortable as well.

Read More

How many pieces does a 10 inch cheesecake have?

Suzanne C lark | Jan 12, 2022
Donna Sharp | Jan 13, 2022

Normally you would get, at least, 16 slices per 10" cake. It depends on how thick you slice it.

Read More

Do they offer kids deals? Like kids eat free?

Ben | May 13, 2019
Lashawnda Weathers | May 14, 2019

No

Read More

Do you sell eggless cakes

Harsukhman Kaur | May 13, 2019
Kimberly Booker | May 14, 2019

Hello! Sorry I do not know the answer if the Cheesecake Factory sells eggless cheesecake.

Read More

Can have cheesecakes delivered to your home ??

Della Simmons | May 13, 2019
Mary Lee | May 14, 2019

Yes. I have ordered them as gifts to family & they shipped it. That was a few years ago, so double check

Read More

Can I call my order in ? Last time I did carry out I waited almost an hour ! It was good though

Candance | May 13, 2019
Darrel Heard (Zarad) | May 14, 2019

Yes. I seen people picking up orders called in.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places