Hampton Inn & Suites Monroe

Juli Pattison

Room was beautiful and comfortable. The staff was excellent. Why 4 stars instead of 5? My room was next to the indoor pool and it was noisy until 10 pm. I wanted to get to bed early for an early morning appointment the next day, and I couldn't get to sleep.

Haylee Sands

Upon arrival the check in employee (Rodney) was extremely rude and not welcoming at all. Started our experience off very poorly. The hotel had a bad odor including our room. The carpet and chair in the room were dirty and stained. The floor felt sticky.. there was a to go box in the fridge from who ever stayed before us... Which caused a odor to linger through out the room. The fridge was also warm. Shower pressure was very low. The only reason we stayed here is because it was close to the ball field and our team was staying here as well. Very dissatisfied considering how much we paid to stay for ONE NIGHT. Won't book again.

Paula Ridley

Our room was kept clean upon arrival. However Denise and Taryn accommodated us and cleaned our room. Denise was very helpful and ended up getting us a full refund for our stay. She was kind and courteous. Servant leadership is rare, however, she definitely has servant leadership qualities as she made sure we were taken care of first. She should be considered a highly valuable employee of Hampton Inn on Frontage Rd. in Monroe. Thank you again so much.

Justin Meridith

One of the front desk women, Ariel, was not very friendly. Very smug and barely acknowledged us. When we came down for breakfast the next morning she acted the same way. Just looked down as we passed by. The other young woman was very friendly when I came down later at night. I asked her why we did not get our bottles of water on arrival. She apologized and offered a reasonable explanation and provided the water. I did not see her name tag. The room was satisfactory and the house cleaner was extremely friendly! The breakfast was as good as expected.