Truist

Joni House

I have had nothing but trouble since it has switched to Trust. I still currently have no cards to my accounts. They have blocked every card they have issued me. I've been to the bank and on the phone with them multiple times. They also will not update my address, because they are saying that my phone number has a different last name?? What? It's my same number I've had for years and is on my accounts for years now. I feel they have no idea wth they are doing at this bank! I will be switching banks! I'm not going to bank somewhere I can't have access to my money and have to jump through a million hoops and still can't get a card. I recommend going to a different bank and not waste your time banking here.

Mallory Katz

I could not find one person in the UNITED STATES who would help me at a Truist Bank verify a cashier's/official check and they won't do it at the main number. Denise Veasley in Indiana not only answered the phone (most branches didn't), she also gave me some midwestern love by helping me help a customer's car dream come true. Thank you, Denise!

s b

I have been with BB&t for several years. I remained a customer with BB&t because of their service. They were always friendly and willing to help. The blonde teller at this branch, was the rudest teller I have ever encountered in many years of doing banking with BB&t. This branch closes early constantly and does not post when they might be closing. I sure hope BB&t fixes the problem at this branch, because I like BB&t.

Rere Taylor

I don't know who these new girls are that they are hiring but they are running business away. I just left from there and the older blonde couldn't have been more rude. I've been with this bank for 14 years and I am about to take my accounts to PNC. Keep it up ladies and this branch will close as well. Edit: 6/25/21 another "great" experience today. Pulled into drive thru.. sent the canister. Waited 5 minutes, canister came back. Yes my transaction was complete but nobody greeted me, nobody asked if that was all I needed. Where has the customer service gone!? The only saving grace is the guy who works the window. If he isn't there or is busy, do not expect good service.