Acuity Eye Group & Retina Institute - Yucca Valley

bettyj W

Wish I would have read all the negative reviews first. Appointment was made over 6mos ago. Show up early, sign in and wait over an hour half before I left. One gentlemen's appt was 20min prior to mine and he asked and was told he was next and I was after him. The person in front of him had just gone in. The receptionist wouldn't even guess how much longer and said the doctor takes long as he needs. Considering that I've never had an appt go less than 15 min. I figured it would be at least another half hour. Both myself and the other gentleman had people waiting on us since we knew our eyes would be dialated. So, I took my phone out and made an appointment with a different eye doctor group with better reviews for the following day. I then told the receptionist it's been over an hour and a half and there was still one more person in front of me and I had to leave. Both my ride and I had to leave because we have other commitments.

Cathleen Romero

Good office staff. Horrible doctor, (Merali) Took approximately five minutes with me during my visit. He acted as if it was annoying to be in the same room with me.

Amethyst Lindblad

Completely unprofessional and rude. Don't accept cash anymore, for what reasoning I'm not sure. Force you to wear a mask and if you don't have one, you will get turned away if they don't have any extras. Forget professionalism. Nurse walked out and we had to wait an extra hour to just get a prescription. Doctor's don't seem to be actually in this location and it seems to just be telehealth. Unsure why because this is having to do with your eyes, and that doesn't really work out like that.

Elizabeth Sederberg

Friendly staff..lady in opicital super nice