JWJ Electronics

T Mayberry

I took my laptop in for repairs because the hard drive on it was failing it was a rather old laptop but I upgraded it with a one TB hard drive and Windows 10 I paid over $200 for this upgrade. When I got the laptop home I started getting error messages about the graphics card I went online and got the graphics card driver to update the graphics card and I continue to get error messages After a month of error messages and trying to fix the problem myself. The laptop stopped functioning I took the laptop back to jwj. After a few days two to be exact they called me and said that I had a bad logic board and that it would cost me an additional 125 to $150 to transfer my 1tb hard drive to a newer laptop. My only question about this situation is if it was a bad logic board why did it wait for over a month before it went out? you would have thought that the professionals would have thoroughly checked the logic board to make sure that everything was working correctly and since the laptop was that old according to them then why didn't they suggest something newer when I brought it in the first time? they didn't care that I had already invested over $200 into getting this one running nor did they offer me a discount on any newer model This was a totally bad experience that cost me over $200 my advice to anyone using jwj is ask plenty of questions and don't just drop your equipment off. In the future I will be shopping for a new laptop or desktop somewhere else since jwj didn't care or want my business

Tommy Teague

Great place fast friendly service

Hy Siegel

Eclectic selection of computer products at bargain prices.

Kristopher Thomas

Super friendly, awesome prices!