CVS Pharmacy

Toni Farrelly

The customer service was awful. I bought 4 items and my own reusable bag. The cashier seemed like he couldn’t be bothered. He was not even remotely friendly and he didn’t scan my 5 dollar extra bucks coupon. When I told him he didn’t, he said there was essentially nothing he could do about it now. He easily could’ve refunded the transaction, taken the 20 seconds to re-ring my items and then take my coupon but he did not. Then he didn’t even put the 4 items in a bag. I had to do it myself.

Dale Agostinelli

This is the best pharmacy I have EVER been to. The available customer service does the very best they can with the personnel allowed. I am always met with a smile and a polite greeting. I know they try to make my experience there a positive one each time I am there. My hope is that other people will try to realize how wonderful they truly are.

Brian Kelley

Absolutely horrendous store. The customer service across the board is incompetent, arrogant, antagonistic, and "proudly" rude, LOL. This store is a joke, and the chain should be embarrassed that such an atrocity exists so close to its headquarters. It really is laughable! I have shopped in hundreds of CVS stores from Boston to Chicago over 40 years, this one is by far the worst. The chain needs to affect drastic employee retraining, reevaluate the management team, and take action. This is not a "one off" bad experience, this has been consistent over 4 years of shopping at and fulfilling prescriptions at this horrid place only because it was convenient - I'd rather drive 50 miles to a Walgreens! As a former Staples executive, and current consultant/adviser to big retailers like Walmart, stores like this with such horrendous customer service and derelict management - real ineptitude - will damage a chain's image and reputation irreparably. AVOID THIS STORE (chain is fine otherwise)

Brendan Barfoot

Quoted an hour to fill my prescription after calling in the order. Arrived 4 hours later and the prescription was still not filled yet. The woman rudely asked me to wait until “she stopped getting interrupted and could do it”. That proceeded to be another 20 minutes waiting in the store. Do yourself a favor and go to the 1000 other CVS’ that give accurate fill times and have pleasant people.