Voluntary Action Center

Terrell Griggs jr

ALONZO IS A SUPERVISOR HERE AND IS THE WRONG PERSON TO GET CUSTOMER SERVICE FROM. HE IS VERY BIAS WHEN IT COMES TO GETTING RIDES FOR PEOPLE. TERRIBLE

Rory C

Most NIU students I know, myself included, have either: 1) Never gotten a response when we tried to contact or sign up for TransVac 2) Been told TransVac did not have rides available for us This means that many of us, including myself, have paid out of pocket for transportation to classes, practica or internships, medical appointments, mental health appointments, etc. The disabled and chronically ill students of NIU and residents of DeKalb are guaranteed equal access to transportation under the ADA.

Disabled Pride

Disabled students have had to CC the President of the NIU Student Association to get a response to calls or emails to register for rides for Fall or Spring classes. We should not have to CC someone in authority or leave a bad review to get accessible transportation. We are already guaranteed accessible transportation under the ADA and by paying full tuition, just like abled students.

Lorna Lulich

I need rides to my physical therapy appts. I spoke w Marty who informed me that I needed to fill out an application. He mailed it to me, I filled out & returned. My first ride was Tues 10-19, no complaints. Also, talked to Nick who set up my rides. Both gentlemen were nice & answered my questions. Thank you both for helping me in getting me where I need to go.