Address: 3104 E Palouse Hwy, Spokane, WA 99223, USA
Phone: +15095707060
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–11PM
Friday: 10:30AM–11PM
Saturday: 10:30AM–11PM
Cameron Luo
It was good! I liked it a lot and it’s my first time here. Everyone was very friendly.
Amy McCaffree
I used to consider this a 5-star experience w/ indoor dining, but a few recent incidents have changed my mind. First, a mobile order I placed was "forgotten" and finally ready 45 minutes later for in-person pickup after the original promised time. (Took 1 hour after submitting online order.) So this messed up the picnic plan my family had with friends. Sure, MOD is good wood-fired, super-thin crust pizza if you like to create a fun combination of your own toppings. But if your kids just want a cheese pizza with a couple toppings, then it's not worth the nearly $10 for a small pizza. Second not-so-great experience was a curbside pick-up, this time using the mobile app. There is NO signage by the front of the store about WHERE to find the curbside pickup spots. Nor was the info on the app for the location. So I parked by the front of the store. Had there been a sign, I would have known I was in the wrong spot. So I called the store, the guy didn't even check to ask if I was parked in the numbered stall. So I waited and waited. Then a different employee called me and was like, "Um, you're not here." The 2 parking spots for "curbside" pick-up are behind the building, near the dumpster. Not even accessible from the same parking lot. Have to exit the retail area parking lot MOD is at the end of the plaza), drive about 20' along the street, and then into the small employee lot behind the restaurant -- near the dumpster. So then I drive around and it STILL took another few minutes to get the pizza brought out. Ugh -- if there is EVER a next time, I will just walk-in to pick-up. And to top it off, ALL pizzas ordered for pick-up are NOT that warm once you get them. It's like they don't have a warmer while they're waiting. Unlike other pizza places that have a order-tracker so you know the progress and when it's ready, MOD's online order system lacks a customer-service finesse. If it was a better system, like Domino's, then I would have known for my delayed order that a) it was never in progress; and b) not ready for pick-up at the stated time that it would be (you get a time for pickup after placing order; which doesn't take into account how actually busy that particular store is at the time, so it promises a 15-minute time frame which is totally unrealistic -- but without telling you. So...yeah, $40 for 4 luke-warm pizzas. In-person customer service is weak at the South Hill Spokane location. Wasn't like that in 2019.
Erin Kerbs
ETA: Tried a salad this time. MOD did not disappoint. Original review: We ordered on a fundraiser night. The pizza is so good and fast. You can order it however you like. The bread sticks are yummy. They deliver through door dash on the mod website. I definitely recommend and will order again.
Elyssa Hayes
I love this easy pizza place. The pizzas are very good! You can choose a pizza from their menu, or pile on as many toppings as you'd like with the build-your-own option... all for a set price of $8. (They also offer gluten free crusts for $11.) Quite a few grab and go desserts and drinks, as well as a couple of housemade drinks. (Mullberry lemonade for one 😍) Dine in or to-go, indoor and outdoor seating. Very chill vibes and a great place to meet friends/family to wind down.
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