Chuck Fairbanks Chevrolet

Category: Chevrolet dealer

Address: 629 North Interstate 35 East, DeSoto, TX 75115, USA

Phone: +19722237611

Opening hours

Sunday: Closed

Monday: 8AM–8:30PM

Tuesday: 8AM–8:30PM

Wednesday: 8AM–8:30PM

Thursday: 8AM–8:30PM

Friday: 8AM–8:30PM

Saturday: 8AM–8PM

Reviews

MisterTee Thornton

Oct 7, 2022

I took my Corvette in to this dealership for service last month.. and my car sat there 2 weeks without even being touched. So I went and picked up my vehicle and took it to another dealership. I literally just saw a employee from the service department playing the slot machine at the Valero gas station on wintergreen @ Hampton... which is probably part of the reason why my car wasn't fixed... gambling on the clock... smh. I'd give them 0 stars if I could.

LARRY GABRIEL

Oct 5, 2022

As always I be back for the next time

Lori

Oct 3, 2022

Best car buying experience we've ever had. Caesar was absolutely great. He was knowledgeable, attentive and listened to what we were looking for. The sales manger was very welcoming, enthusiastic and willing to work with us and find the best deal possible. My dad and I definitely recommend and they will continue to have our business.

Glen Jones

Oct 3, 2022

Blake is awesome he did a great job with the oil change and ordered parts for my truck

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 11, 2022
Chuck Fairbanks Chevrolet | Oct 11, 2021

The health and safety of our customers and employees are a high priority. The management team at Chuck Fairbanks Chevrolet understands the severity of this health crisis. While we recognize that great progress has been made, we still follow CDC guidelines regarding social distancing, mask wearing and limited capacity in our customer waiting areas. In addition, we have several hand sanitation stations positioned throughout the facility.

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What is the hours for service on Saturday?

Cindy Oldham | Oct 11, 2021
Chuck Fairbanks Chevrolet | Oct 11, 2021

Thank you for thinking of us. Our Saturday hours for the parts and service departments are 7am - 1pm.

When a used car is certified, what that hat really means, in terms of the cars functionality

jimmy alcorn | Oct 11, 2020
Texas Rebel | Oct 11, 2020

Just means they checked a lot of things on car to make sure it's in the best condition possible without having to do a lot to it but they do replace bad parts and offer additional warranty and sometimes incentives to buy But beware they tried to tax my down payment here at this dealership which means i almost paid them tax on my money i gave them its a CPA trick and i hate those guys the numbers always work out but they don't tell you they are cheating you

Do they offer courtesy rentals for new Chevy vehicles that require warranty work?

A Google User | Oct 12, 2019
Chuck Fairbanks Chevrolet | Oct 12, 2019

Chuck Fairbanks Chevrolet has a small fleet of vehicles used for this purpose. Inventory and availability are limited, so there will be times we are unable to accommodate everyone. By scheduling a date to bring your vehicle to us, your adviser should be able to advise you of our inventory availability.

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Why if I have a 5 year power train Warranty and my transmission starting to slip and my stabitrack light coming on and I call this location for service they wouldbt help me and told me If I did bring it and it need work they couldn’t offer a rental

RICHARD Brown | Oct 12, 2019
Chuck Fairbanks Chevrolet | Oct 12, 2019

Mr. Brown, we're sorry you are experiencing problems with your vehicle. In order to help you we would first need to perform the diagnostics to determine where to start repairs. Depending on the diagnostic findings we could discuss taking your vehicle into our shop when our scheduling permits. Please know that our transmission technicians will not likely have availability for three to four weeks.

Do the service department open on Sundays

Silas Jefferson | Oct 12, 2019
Clara Clark | Oct 12, 2019

No they are closed

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This place is not serious, the apartment. Coalition is slow to do the work and call and tell you they do not know and that the manager is not there and is not the right person and you wait for them to talk to you. 🤔 and they do not give the car or answers

Fabiola Ortiz | Oct 12, 2019
Chuck Fairbanks Chevrolet | Oct 12, 2019

Mrs Ortiz Please give me the names of the people who have been communicating in the coalition department. We tried to find his vehicle with in the name of Fabiola Ortiz and we did not find anything with that name. Could you give me the number of plates that the vehicle / oh name is registered correct?

My 2006 chevrolet cobalt, you do not want to read the chip of the ignition key, can you reprogram it there?

Walter Melgar | Oct 12, 2019
Roseanne N. Pleasant | Oct 12, 2019

Yes they can reprogram keys

If I bought my truck at another dealership and I also got the free oil changes and tire rotations, can i bring my truck there and get it done?

Consepcion Torres | Oct 12, 2019
Chuck Fairbanks Chevrolet | Oct 12, 2019

Consepcion, Depending on several factors, the answer could be either yes, or no. There are so many warranties available to purchase, the best option is to contact our Service Department directly at (972) 230-0035 so that they can answer your question correctly.

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Can I take my chevy for service there?

Marisol Villanueva | Oct 12, 2018
Dina Banks | Oct 12, 2019

Don't do it!

What's the price range to have your vehicle diagnosed, from top to bottom?

Anthony Walker | Oct 12, 2018
Dina Banks | Oct 12, 2019

That's the going rate$95

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