Best Western Plus Villa Del Lago Inn

Jena Grace

Location was clean. Had a great selection for breakfast…& it was hot. Muffins, pastries, pancakes, eggs, potatoes and chorizo. Had oatmeal & assortment of drinks. Nice eating/bar area. I requested an early check in time (2 instead of 3). I got there at 2:30 and she said she would probably be after 3 with our room ready because they were sold out. Right after, a man approached buying rooms for several people biking across country. I also had to explain that we had just traveled 11 hours with kids and we needed our room asap. Don’t expect to get in early here. Also heard a guest struggling to get a later checkout after being told he could get one. Room was clean. Bathroom a little dirty with stains but just looked run down. Beds were clean and semi comfortable. Pool was kind of dirty but still had fun swimming. The AC was making loud noises everytime it turned on though. Would stay again.

Carrie Norris

For being in the middle of nowhere hot and windy, this is a nice place to stay. Pleasant and pretty and quiet! It's right next to freeway 5 and I never heard it. Great hot breakfast with pancakes.

Shelby

Positive: Off the Interstate 5 far enough not to hear cars. Next to a Tesla charging station. Lots of restaurants in the area. Rooms are nice. Negative: This is my second time there and each time we are assigned a room for the disabled, even though there were plenty of rooms available. Breakfast is adequate, but coffee was only in the lobby, making it necessary to go to different rooms to get your meal.

Aubrey Kohos

Firstly, I want to say the staff all seemed like kind reasonable folks. That being said, our room was a gross disappointment. Our beds had significantly stained sheets and blankets, that were falling apart. We we're given another set after we asked, however, those were also stained and falling apart. The bathroom was dirty, and moldy. the curtains were shredded and stained with what was either coffee or blood??!! It was a hot week (in the mid 90s) and the pool was very dirty, and freezing. One of the other guests just took it upon herself to clean the pool because there was a lot of bugs and we all have small children. Our family stays exclusively at Best Westerns because they have been consistently clean and cared for... But not this one. I am hoping with the massive sign on the door stating this location has a new owner will mean that there will be some pride of ownership here. And maybe they will pay the staff more. And revamp the room because this hotel needs some TLC. Or at least some new sheets and curtains? I'm going to be reaching out to best western directly.