AAA Bob Sumerel Tire & Service - Downtown Cincinnati

Category: Tire shop in Cincinnati, Ohio

Address: 48 W Court St, Cincinnati, OH 45202, USA

Phone: +15134127900

Opening hours

Sunday: Closed

Monday: 7:30AM–6PM

Tuesday: 7:30AM–6PM

Wednesday: 7:30AM–6PM

Thursday: 7:30AM–6PM

Friday: 7:30AM–6PM

Saturday: Closed

Reviews

Swetha K

Sep 23, 2022

Really exception service. Todd is helpful, honest, and very kind. Highly recommend.

Doug M

Sep 9, 2022

I cannot begin to explain how bad this place is and how disappointed I was with their incompetence. The car was towed there by AAA due to a flat. They offered no communication and when I called they said tire needed to be replaced because it was driven on for so long flat. That was not true and I do not believe them to be honest. Then they called the next day and said the car was broken into and that the car window was broken. If you see past reviews this has happened in the past, yet they take no precautions to prevent this. They said I would have to pay for this and technician. They did agree to waive the labor after I expressed my dissatisfaction. They assured me that it would be done the next day or the latest two days. I called the next day and they told me the glass was coming in and they would get it done. Then they called back and said the glass would not be in for several days. I got a serious run-around, they did not communicate well and sadly they are incompetent. I have been a member of AAA for a long time but my plan is not to renew my membership unless AAA is willing to compensate me for how long the car was in the shop (way longer than necessary), the amount of ubers that needed to be taken, and the extra expense of fixing the glass, which was done at safelite in a matter of minutes. This service center cost me close to $1,000 in extra expenses.

Chris Rogers

Sep 8, 2022

This service center has had my car for 10 days without any communication as to the status of the car. I called today and was on hold for an hour without anyone picking up. I called the AAA call center for support, and was on hold for an additional 30 minutes while they tried to get the shop to answer. I have no answers and no contact with the shop. I now have to physically go to the shop in order to find out what is going on with my car, and get it either repaired or moved to a new shop to work on it. Stay away from this Bob Sumerel location. POOR POOR POOR CUSTOMER SERVICE AND COMMUNICATION!!!!

Randy Proctor

Aug 30, 2022

Every single worker has always treated me with amazing respect and honesty. Special thanks to Larry for always taking the time to go over solutions to my problems that work for me.

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Questions & Answers

Do they do tuneups

Ollie Williams | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

We do! Please give us a call for an appointment.

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Do yall work on sport bikes?

SeanR AbernathyJr | Oct 10, 2021
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Nov 14, 2021

For more information on what services are offered, please call your local AAA service center.

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What are the Covid safety practices like here?

Anonymous | Oct 10, 2022
Buddy Gaines | Oct 10, 2021

Everywhere I go requires wearing a mask and social distancing. I personally carry hand sanitizer with me to stay as safe as possible.

Ive tried calling 5 times today is something wrong ?

Greg Smith | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

We're sorry to hear this. Please reach out to us online if you are unable to reach us by phone.

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Do you offer Tag and Title services?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

Yes. For more information on the services we offer, please give us a call.

Where can I find a list of AAA Discounts & Rewards™ vendors?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

1. Visit our website. 2. Click on the Search All Discounts 3. Enter the zip code of your desired city in the "Search For Offers By Location" to view discounts.

Are there limitations on how many times I may call for Roadside Assistance?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

You may call for Roadside Assistance whenever you need it and receive up to four service call entitlements per membership year at no charge under the AAA Classic, Plus, and PlusRV plans. For any additional calls in the same year, you will still receive service; however, you will be charged for it at a special member rate.

Why am I reaching the wrong AAA website for my area?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

To reach the correct AAA site, please go to our website and select “Go to other AAA Clubs at the bottom of our page.

If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

You can use your Roadside Assistance CLASSIC level benefits as soon as your membership payment is processed; however, there is a seven (7) calendar day wait for extended PLUS or PREMIER benefits.

How do I become a member?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

You can join online, where you will also see our current pricing and service offerings, or you can call give us a call. We look forward to welcoming you to the AAA family!

What number do I call for help/Roadside Assistance?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

Call the number on the back of your membership card. Wherever you are in the U.S. and Canada, your call will be dispatched to a nearby AAA/CAA affiliated service facility that can help you-24 hours a day, 365 days a year.

How do I order Maps, TripTik routings, or TourBook guides?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

Maps, TripTik routings, and TourBook guides are available at your local AAA store or you can visit our website for more information.

Can I purchase euros from your website?

AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

AAA members can purchase over 100 Foreign Currencies through our website.

What are the best tires for Honda crv 2017?

Carl Blackwell | Oct 10, 2020
AAA Bob Sumerel Tire & Service - Downtown Cincinnati | Oct 10, 2020

Please give us a call to discuss the specifics of your vehicle. Thank you.

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