Address: 12560 S Holiday Dr STE C, Alsip, IL 60803, USA
Phone: +17082398000
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
James Seaberg
I'm not sure what to say about Unicom Teleservices other than I'm impressed and thrilled with them. My organization won a contract/grant but had an extremely short ramp-up period to achieve operational status. I don't believe it would have possible without the knowledge, expertise, guidance, and ability of the staff at Unicom. They went above and beyond any reasonable expectation that I had in helping me meet our goal. The service and caring I have received are second to none, and in conversations with the business' leadership, it is clear that these flow from the very top.
Liz Benitez
Great place to work!
Tracy Perry
The best call center I'm Chicagoland area!!!
Steven Peterson
I've worked with the staff at Unicom Teleservices for over 12 years, and my company for over 20 years. This is a first class organization which is very responsive to the needs of the customer. Many times over the past years we have updated our after hours processes or made changes in the information we ask Unicom to provide, and all is handled with ease and professionalism. Unicom will be a great partner for your organization.
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You pay ONLY for the time a Unicom Agent is speaking with your caller or completing a task in your account. No additional ‘ghost’ fees, taxes, surcharge, account maintenance.
24 x 7 x 365 response and support. No matter the question, issue, or concern we want to hear from you. Supervisors are ALWAYS available to assist you.
We operate across all time zones. Unicom has clients throughout the United States, including Alaska and Hawaii, Mexico, Canada. Due to their global presence, Unicom Agents handle both inbound, and outbound calls dealt with on their behalf.
Yes, we can. If you are currently using an application and/or software as part of your processes, we can seamlessly integrate with it.
It really depends on what you want us to do for you. 3 primary factors affect activation time: the type of support you choose; the amount of your information to be programmed; Agent training; testing account technical function. You can check our page for more information!
No. We do not bind clients to us with contracts. You are free to leave Unicom at any time with no penalties, fees, or encumbrances enacted.
Hello Sandra. Our professional answering services provide 24-hour live operators. So you never miss a call!
Hi Samuel, thank you for the question. We are HIPAA compliant and support all size practices, from solo practitioners to large medical groups.
Yes. Our live agents are trained to schedule appointments for you around the clock. We can even work within your appointment scheduling software.
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