Shoe Dept. Encore

Category: Shoe store

Address: Arnot Mall, 3300 Chambers Rd Ste 5073, Horseheads, NY 14845, USA

Phone: +16077951625

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Suzy D'Angelo

Sep 30, 2022

The prices are right, I find what I want, & the staff they are wonderful! What more do you need!

1Binds

Sep 20, 2022

Great service, didn't have my size but I was able to order a pair in my size at the desk. Thanks

Warren Morrison

Sep 19, 2022

Under construction, no signs, equipment all over putting my children at risk. I am a contractor and my guys would be fired asap. Cant believe the store, the mall or osha would be ok with that set up

debbie swartz

Sep 12, 2022

Large selection. Good price

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Questions & Answers

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 10, 2022
Shoe Dept. Encore | Sep 10, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 10, 2022
Shoe Dept. Encore | Sep 10, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 10, 2022
Shoe Dept. Encore | Sep 10, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

Do u think all shoe dept staff should w o to t together. Only 1 w o rkerw o doing and rest standing. Arou.nd

Amy Pass | Aug 11, 2022
Susette Reid | Aug 11, 2022

Not positive about you are asking. If it is "do you think all the shoe department staff should work together instead of only one working and the others standing around?" Yes I do agree. I only seen 3 employees when I visited the store and if that is all they had they either need more or get workers that actually work.

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