AutoZone Auto Parts

Blake Adams

I took my starter to be tested, just to rule it out. It tested bad. I spent $240 on a new starter, installed it, dead. Turned out to be a detached ground cable, definitely not Auto Zone’s fault. But the original starter was clearly not faulty, it’d been working perfectly up until that point, yet it tested bad. We’d replaced the same starter at a different Auto Zone before, which literally shattered around a month later, dropping pieces of the housing into the transmission bell housing. They grudgingly accepted it as a return, but insisted on a 20% restocking fee. We were on the road and in a bind, otherwise I’d never have trusted Auto Zone. No returns once installed, sorry, even if our bench test of a perfect starter was very false. Please be careful when dealing with Auto Zone!

Jennifer Rafferty

Great customer service

Kelly Algarin

Super helpful! Got exactly what I needed.

Ann Cromwell

We broke down near the Wanamaker store but were able to slowly make our way to this store. Employees were so helpful in diagnosing our problem and allowing us to stay around the store while waiting for the tow.