Address: 540 Whitney Road West, Fairport, NY 14450, USA
Phone: +15853852520
Sunday: Closed
Monday: 9AM–6PM
Tuesday: Closed
Wednesday: 9AM–6PM
Thursday: Closed
Friday: 9AM–6PM
Saturday: Closed
camny26
They saved me hundreds of dollars with their excellent information. If you have pump issues go here first.
Chris Bensley
The best pool store, service center in the Rochester area hands down. More knowledge than most others. Been using them for over 20 years.
Michael Kaminski
This is by far the best pool place in Roc. Very knowledgeable staff, more so than Leslie's and Ace.
Ryan Carbone
RUDE RUDE RUDE!!! I was helping a client who moved out of state before their home we sold closed by bringing in a water sample to the pool store that they’ve used for years. I called first and explained I was the real estate agent and trying to help clear their pool up before we closed and spoke to a rude older woman who said “they hadn’t been there in forever” but I could bring in a sample anyways. I went in, explained again who I was to one of the men who was at the front counter, nice guy, started testing the water, pulled out their paperwork and saw the owners were actually just there in May. Enter rude older woman: “are you using pool tablets in your skimmer?” The gentleman I was working with told her that I just the real estate agent and I wasn’t sure what they were using, just trying to help out. She laughed at me, rolled her eyes and said well we have questions and so I guess I can assume your answer to everything will just be that you don’t know. It takes a lot to make me upset and actually cry in a store but there I was... isn’t the point of a customer service employee to help solve problems, not belittle a customer for not having the answers? I asked if she was the owner of the store because I couldn’t believe a regular employee would be so rude and still have a job, I asked to speak with the owner of the pool store but was told they don’t give out his number, he wasn’t in and they didn’t know when he would be in.
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Call These folks, if not they might be able to recommend someone.
I am not sure if they do pool maintenance. You could always give them a call.
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