Kroll Construction

Matthew Coppiellie

We recently re-did the siding on our house. Trevor was awesome. Andy and his crew were awesome. Everyone treated my house as if it were their own. Everyone was incredibly professional and kind. I would absolutely hire them again!!

Julie Schacht

I had new gutters installed and gutter covers placed. My gutters look great and they finally drain correctly. Kroll did a good job and I would definitely recommend them.

Richard Cavazos

I was quoted $3,400 for gutters by kroll which I thought was outrageously High I went with a company that only charged me $1,500 plus they're going to replace some corners of siding that fell off, for free, whereas kroll told me to just get a handyman to do it..ha ha

Grant

AVOID AT ALL COST!!! Kroll charged my 92 yr. old uncle ~2X market price! Earlier this year I received a telephone call from my uncle that the salesman for Kroll Construction company had refused to return my uncle’s Remington bronze statute. I asked why the salesman had the statute and learned that the salesman “borrowed” it when Kroll replaced roof in November of 2019. My uncle said the salesman refused to answer calls demanding the return of the statue. I called Kroll Construction, and the receptionist screened my called refusing to let me speak with the owner. Being in Texas and his closest living relative, I immediately called the Wolverine Lake, MI police department. They contacted the Kroll salesman and he delivered it to the police station within a week. Kroll tried to suggest they discounted the roof job by $1,000 in exchange for my uncle’s art. If so, why was there no “art credit” listed in the price section of the contract? After learning of the Kroll statue issue, I discovered the roof replacement price was $31,000 for this small 1600 sq ft one-story house. I started asking the neighbors what they paid for their re-roofs and was shocked at the overcharge by Kroll. Another neighbor with a similar size house paid ~$15,000. I contacted Mr Roof .com looking for pricing information. They quickly and professionally gave me a quote for multiple shingle options ranging from $13,493.30 - $17,878. Kroll used IKO Cambridge shingles. My Google search results suggested that the Owen Corning Duration shingle is of a similar grade which correlates to a $14,988.20 bid from Mr. Roof. To be fully transparent; in addition to the roof replacement, Kroll removed a ~12’x20’ patio awning made with corrugated polycarbonate plastic which Kroll said was interfering with their ability to re-roof the house. This was part of Kroll’s $31,000 charge. My investigation suggests that the removal would have added no more that $1000-1500 to the total roof job. Keep in mind the entire job took ½ day to complete. As you might imagine, I wish I would have had a chance to intervene back in 2019 when my elderly uncle made this decision to accept Kroll’s proposal. I am currently waiting to hear back from the Michigan Attorney General’s office and a local news station consumer advocate reporter.