Hair Braiding Studio LLC

Princess Gogo

its a no for me. Unprofessional

Lititia Brown

I have been here with my daughter more than a few times and while their braiding is ok their service leaves a lot to be desired. They always open earlier than they tell you so that they can take customers they know before anyone else get there so you end up having to wait longer to get your hair done. My last visit was HORRIBLE. We arrived at 7:15am to get our hair braided there were 3 ppl waiting when we got there as braiders started to arrive they took customers that were b4 me n my daughter by this time its nearly 9am. The Manager arrives and immediately starts to take a customer who arrive more than an hour after we did when I asked why she took someone else and not me or my daughter she said bc the lady had asked for her specifically and sometimes that happens bc they know them. I stated to her that you tell customer's its first come first serve yet thats not how you operate and if you take appointments for one customer you need to take appointments for all customers. The Manager and employees LACK any customer service at all and do not value ALL customers time, they have their picks and chooses as to who they treat fairly. The space is no longer kept clean and does not feel welcoming at all. The business in my opinion has become very well known throughout the area and they have also expanded to a 2nd location and with that it has stared to decrease in the concern for customers leaving pleased and wanting to come back. I hope others have a better experience than I did but after the last visit I will not return. Braids are not cheap and I'd rather spend my money with people who respect my time, treat me fairly and actually stick to the policies they set in place.

nay baby

I will never go to this shop anymore my box braids was looking old in one month they did as horrible job.

Deleatra Turner

Very great shop all the ladies are so nice this is deedee