FedEx Office Print & Ship Center

Jim McMahon

best choice to ship

Chen Yicong

I had an outrageously traumatizing experience with a package picked up from this store. I picked up two packages on 08/29 from this store, they were both clothes bought online from the same website. The packages both looked normal from outside, so I just signed for them and took them home. When I was unpacking, I noticed one of the packages was opened and re-closed by someone else previously. I opened that package up, the packing paper inside also looked non-damaged. Removed the packaging paper, BOM! The shirt on top was SOAKING WET with URINE! It’s seriously so hard to even imagine, someone from FedEx purposely opened my package, peed in the new clothes I just bought online, then carefully repackaged the whole thing to hide it from outside. Given the clothes on the top layer was still soaking wet, this incident happened not too long before the pickup. I just relocated from another state and pretty much don’t know anyone here, this could not possibly be personal. That means someone working in this store or some local FedEx employee who delivers packages to this store would randomly pick a package, open it up, pee in the package, then carefully repackage to hide what he/she/they did, then deliver it to the customer. I have filled a claim on FedEx website, but FedEx refused to even start an investigation on this case, simply because I was the recipient not the shipper, even though I was the one paid FedEx for shipping this package. The contents inside that package were just clothes bought online, I could easily either just toss them or request the website to ship me replaced ones. If this person who conducted this act chooses a package shipped between friends or family next time, that future victim would never be able to recover from such loss. Truly wish FedEx can catch the person who did this and take actions. Before that happens, strongly suggest to avoid shipping and picking up packages from this location. The staff who handed my packages over to me in store on that day was professional, efficient and friendly, one star to him. Negative 100 stars to everything else related to this outrageous experience.

VOGUE marketPlace

Dylan, Manager Jeff and the employees are efficient, pleasant, professionals that are funny and give great customer service 🤗.. very clean, organized atmosphere...THE BEST KINKOS!👏 10 stars 🌟

Nas Sha

Had a question about a package, I had. Called this store, first person I talked transfer me to corporate. When I called again, Dylon was rushing the conversation.