Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN

Category: Assisted living facility in Knoxville, Tennessee

Address: 8804 S Northshore Dr, Knoxville, TN 37922, USA

Phone: +18654441294

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Christine Kimball

May 17, 2021

Northshore has really declined in the care it provides it's residents. They are always short staffed, and turnover rate of staff is high. My mother is a 95 year old resident there, but we have given our 30 day notice to them, and will be moving her. Many days when we visit, she is sitting in the dark, still in her PJs, bed unmade. The food is mediocre to poor, and service is slow. It is very sad and maddening to witness her neglect. No one cares. 😒

ATL Hidden Treasures

Jun 2, 2020

RACIST STAFF DISPLAYS SIGNS OF DISCRIMINATION TOWARDS EMPLOYEES *AND* RESIDENTS, DO NOT RECOMMEND THIS FACILITY!!!!

Carl Thomas

Dec 23, 2019

My wife and I have lived at Northshore Heights for 9 months. Before moving into assisted living, we diligently searched around the Knoxville area. Northshore Heigts is by far the best assisted living facility in this area. We are especially impressed with the staff ...... from the administrative down through the care givers and the housekeepers. Without exception staff members have been excellent in their jobs AND have shown consistent caring and thoughtful attention to all residents. Carl & Martha Thomas

Timothy Lee

Dec 22, 2019

I found my Mother a new home at Northshore Heights Senior Living. It is a beautiful, resort-like place. My Mother loves her room and the food and the activities; and she says everyone is as nice as can be to her. It is a wonderful place. Everyone there has been nice to deal with, but there are some who are exceptional and go beyond their duties with performance and kindness. These people are: Lindsay, Tonya, Stephanie and Katelyn. While I'm grateful for all of the employees there, these 4 people should receive special recognition and/or compensation. I highly recommend this place for your loved one.

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Questions & Answers

Are pets allowed?

Pandora Smith | Sep 10, 2022
cynthia Warwick | Sep 10, 2022

Yes. Call the facility and they will tell you what their rules are

What neighborhoods are around Northshore Heights of Knoxville, TN?

Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021

Our community's neighborhoods are Northshore Town Center, West Knoxville, Farragut, Concord Farragut Woodchase, and Woodland Trace.

How much does it cost?

Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021

We understand the pressure families are under to make a well-informed decision about how to choose the right residence for their loved ones. With all of the information in the healthcare market right now, we made the decision a long time ago to offer families the most choices, the best quality of care with the most affordable price.

Will my loved one lose his/her independence?

Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021

On the contrary – we recognize that each of our residents have individual needs. At Northshore Heights we promote resident independence and provide an environment that encourages this to the level of each individual resident.

Can I take my loved one out of the building?

Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021

Yes. Trips off-site with family members are encouraged. We simply ask that you check with your Nurses Station and take all appropriate medication with you for the length of time your loved one will be gone. Residents and guests are required to sign in and out at the reception desk.

Can we bring our own furniture?

Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021

Yes, our rooms are fully-furnished; however, we encourage residents to bring their own furniture and favorite belongings.

Can my loved one continue to see their own doctor?

Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021

Yes, residents have the choice of keeping their personal physician or being referred to the in- house or local physician.

Is Northshore Heights licensed by Tennessee?

Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021

Yes, our residence is licensed and inspected by the Tennessee Department of Health. Department of Health regulated Assisted Living residences provide assistance with all activities of daily living, including: three meals per day; personal care services such as bathing, dressing, and grooming; medication management; recreational programming; transportation to appointments; 24-hour supervision for any emergencies or care needs. Although not required by the Department of Health, Northshore Heights has Licensed Professional Nurses on-site 24/7.

What other types of assistance may residents receive?

Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 10, 2021

In addition to our full range of services, including fine dining, 24/7 recreation and 24/7 Nursing. Northshore Heights Nurses assist with individual residents needs such as oxygen management, nebulizer treatments, and insulin injections. Specialized diet options are available along with daily exercise classes. Aides provide personal care such as bathing and dressing.

How is the food

Melissa Moore | Oct 11, 2018
Northshore Heights: Assisted Living & Memory Care Facility Knoxville, TN | Oct 11, 2018

Delicious! Please stop by and join us for a complimentary meal!

How much fo theypay for housekeeping

Donna Cornett | Oct 11, 2018
Judy Warren | Oct 11, 2018

The residents don't pay extra for housekeeping, laundry or meals.

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