The Eye Institute of Utah

Siliva Toelupe

Zero star rating due to the services of Sean Cushman who is the optometrist related to this institute and his assistants. Rating is given from personal experiences in regards to the poor handling of medical and customer care given to a family member. There were medical malpractice miscalculations resulting in sudden blindness and a distorted visual appearance along with the traumatizing treatment of client in regards to their customer care. Currently working with The Eye Institute Of Utah which has made it fairly difficult to resolve; from the initial dismissal of customer claims, although evidence was provided to show validity, to the withholding of patient medical records upon request. The situation as a whole has not followed what was believed to be the correct protocol for this Institute. My family member and I hope that the resolution for this problem will be short coming along with the change our of unfavorable viewpoint of this institution.

Katherine Ireland

What a difference from all other eye specialists I’ve seen! Professional and knowledgeable all the way! Every staff member from when I entered until I left was sincerely polite, caring and helpful. I didn’t wait long in the very clean and comfortable waiting room. All tests were quickly done right there. Dr Bretz explained my tests by showing me the scan and explaining what they meant and her suggested course of action. Seeing the scan was very important to me to really understand what was going on with my vision instead of someone just talking at me. I have glaucoma and defects from having RK incisions 30 years ago. So relieved to finally feel comfortable with my Dr and feel confident im in the right place.

Archie Lawson

Professional in every respect. Courteous, helpful, and carefully prepared me for the cataract surgery.

Eve & Mark

Always a very good experience when I go to the Eye Institute.