Young Hyundai

Jeremy Andra

A couple of the staff here was really good. However, some gave me the run around and straight up got caught in some fibs with my situation. My car was there for 2 months waiting on a hybrid battery. I was not given a loaner car. I understand they might be all out, but I was told that Corporate Hyundai would not approve me for a loaner. I called the corporate and they made it clear they have nothing to do with the individual stores loaners and said no such thing. I was also told my battery was in and traveled quite a distance to get my car to find out it was not there. I got three completely different stories as to why it wasn't there. Some mistakes were made which happen and I realize sometimes are out of one's control, but honestly should always be the standard policy in these situations, not stories. This is not opinion, we recorded contrary stories. Was very frustrating. The actual service rep over my account though was good and helped get me some discounting and the low rating does not reflect his dealings with me. Those that know me realize I rarely give low ratings and when they occur, there is good reason. I truly hope that my experience was a one off for this company as the experience has left me with the feeling that this may be my very last Hyundai I purchase.

Angie Greene

They took the time to answer all our questions- we never felt rushed or pressured - great experience

Kimberly Holgate

2nd UPDATE MAY 23: They are incredibly deceptive with their service plan. It is NOT 2-3 years. It's occurrences. So don't believe the hype of what they tell you about their maintenance plan. Update: I decided I needed a different vehicle after purchasing a palisade in May. I got in contact with Tyler and he was able to make sure we found the right vehicle this time. The right price and rate. The whole group is awesome and I'm pretty sure we will want Tyler to help us with future cars. Pretty good service. They definitely want to make sure you get what you want.

Bobby Smalley

After being very disappointed at another dealership, I decided to call Young for an oil change on my new 2021 Hyundai sonata. I arrived about 15 minutes early. They took my car, showed me the waiting room and 30 minutes later I was on the road. This may not be typical, but at least this visit was very easy and exceptional. I will be back.