Floors Direct

Tom

I have used Floors Direct three times in the past 7 years, twice in the last few months. Tony has been there for every sale and he does a great job helping us with our selections. The installers have been great and always clean up and are very professional. We just finished doing a renovation and had all the floors replaced in most of the house. One week after we finished we had a lead and had to replace the floor in the only room that wasn't renovated. We were very lucky the new floors weren't affected. Called Tony and he put us at ease and recommended someone that can help us with all our needs. I got in touch with Rob Barretti who came over and we discussed what needed to be done. I bought all the flooring from Tony and Rob did a great job installing it and he took care of everything else that was required after the flood. If you want excellent personal service, go to Floors Direct and ask for Tony. The prices are competitive to the bulk stores but with one-on-one service. If you have a small or big job get in touch with Rob. He will give you a fair estimate and get the job done as promised and his work crews are very nice and respectful of your home and family. It's hard to find good customer service these days but it hasn't changed since the first time I used Floors Direct in 2015 to present.

J T

We walked in and saw exactly what we wanted to update our flooring and stairway. It’s a big store with lots of options and Tony in Sales was professional and not pushy at all which was perfect for us. He scheduled installation 2 weeks later and the crew that came were respectful, hard working, tidy, and efficient! It was amazing how quickly and beautifully the job turned out. Pricing was on point as well. We highly recommend this store. Thank you Floors Direct!

Manager CypressChaseA

Floors Direct is the most disorganized business I have ever seen. They have stacks and stacks of paperwork all over their office with clutter everywhere. I can’t imagine how anything gets done or how they are generating a profit with how disorganized everything is. The installers that they subcontract are fantastic but the actual people working for Floors Direct are rude and do not know how to talk to customers. They do not know how to do business with commercial properties and will demand payment after job is complete before we even had a chance to see if we are happy with the work. I explained from day 1 that no payments can be released without an invoice. I do not recommend them and will never hire them again for any commercial property. The installers are good but they are way OVERPRICED. I paid a thousand dollars less for the same exact job less than a year ago.

Maureen Greco

Fantastic job. Very professional. The floor looks fantastic . Before it was tile. Now vinyl waterproof flooring