CORT Furniture Outlet

Category: Furniture store in Catonsville, Maryland

Address: 6600 Baltimore National Pike, Catonsville, MD 21228, USA

Phone: +14107196922

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–5PM

Reviews

Joshua K

Sep 8, 2022

CORT provided a wonderful furniture shopping experience, logistics and delivery took some time, however, the customer service I received from Rick and his team were unparalleled. Selection of furniture was expansive and I have never met a team so eager to please - a rare quality in today's consumer world. From the moment I walked in the door, Rick and Alex ensured I was provided attention and not just to make a sale. They both were passionate about helping me find the perfect setup for my new home! Rick went above and beyond to make sure all my needs were met. When it came time for delivery, there was a bit of a delay, however, that is expected in the climate of logistics today. What made the most impact, was Rick taking the time to reach out to me regarding these delivery delays before, during, and AFTER the process. He made sure to follow-up and see how everything went and further made it known that he was always available for assistance. Service like this has been lost and Rick and his team provide service in droves - because of Rick and his team I will shop with CORT exclusively moving forward. Rick, Alex & CORT team, thank you for everything!

Adam B

Jun 17, 2022

Had a great experience. Anton at Catonsville location was excellent. They made sure we went out happy with the product and price.

gabriel nerys rosa

Mar 15, 2022

Antawn and Rick provided my family with a 5 star experience. I will definitely return to purchase a lot more items

Bennett Cummings

Feb 28, 2022

Rick D.,outlet manager, was extremely helpful. He is full of information and knows the product well. I wish I needed more because the selection was great.

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Questions & Answers

Do you pick up?

PA Jordan | Oct 10, 2018
Muhammad Yameen FCMI CPA CMA Certified Director CFO | Mar 13, 2022

Yes

Do they buy good used furniture

David Moll | Oct 9, 2021
Kemi Akinsanya | Oct 9, 2021

Yes. Lovely ones

Read More

If I like the furniture I'm renting, can I buy it?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Sure! CORT offers you the option to buy your furniture once your original lease term has expired. While your monthly payments are not put toward your purchase price, CORT will offer the furniture to you at a discounted price.

What is CORT's Student Referral Program?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

CORT's Student Referral Program offers students a $50 gift card for each customer that is referred to CORT and signs a lease. CORT will send a $50 gift card to both the referrer and the new customer.

What is CORT's Privacy Policy?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

For more information, please visit CORT's Privacy Policy page.

Is CORT's website secure?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Yes. CORT protects your personal information and will not share it with third parties. Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. No personal credit card information is ever stored on CORT's servers.

Do I have to pay for CORT's Customer Protection Plan when I have renter s insurance?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

You can request a 'Certificate of Insurance' (COI) listing CORT as an additional insured or a "Loss Payee" on your renters insurance. Otherwise it is an automatic charge added to your monthly payment.

Can I remove CORT's Customer Protection Plan from my Lease?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Yes. If you would like to remove CORT's Customer Protection Plan, simply contact your Homeowner or Renter's Insurance provider and request a 'Certificate of Insurance' (COI) listing CORT as an additional insured or a "Loss Payee." You can email a copy of the COI or contact your local showroom if you would prefer to fax it.

What are CORT's minimum requirements for renting?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

CORT has a monthly minimum requirement that will vary depending on a combination of 2 factors: the location you are renting your furniture from (NYC is more expensive than Roanoke, VA) and how long you would like to rent (the longer you rent the lower the monthly minimums). Your cort.com shopping cart will include a notification if you have not met the minimum requirement for your order.

What is the CORT Furniture Outlet vision?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Our company vision is Everything is Possible Through Service. Our team takes pride in providing world-class service in a very personal, customized way. We believe that the details matter because it s the little things that separate good from great. We believe that our customers, colleagues, and partners deserve great. And we believe that great things come from an authentic commitment to delivering our very best, every time, everywhere.

Who is CORT Furniture Outlet?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

CORT Furniture Outlet is part of CORT, a Berkshire Hathaway Company. Almost 50 years ago, CORT began with a single goal in mind: to deliver unparalleled customer service to people and businesses. We began with residential furniture rental in five regions across the United States and have grown to become the nation s leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. In addition to our 100+ offices, rental showrooms, and retail furniture outlets across the United States, we have operations in the United Kingdom, and partners in more than 80 countries around the world.

What is Your Return Process?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

If you are not satisfied with your purchase, return it within 14 days for a refund. Proof of purchase/receipt is required for returns. Contact the location you purchased your items from to start the process. You will be responsible for any charges related to furniture pickup. Any returns will be fully inspected for Cimicidae and other infestations. We won't honor the guarantee if there's an infestation of any kind. Refunds will include the purchase price and applicable taxes charged. They will not include delivery costs to deliver the furniture in the first place. Special Orders will be charged a 50% restocking fee. For purchases using a credit card, your refund will be applied to the same card. Bring the credit card you used to make the purchase. For in-store cash purchases, you'll receive the refund via check within 2 weeks. You can choose to get a store credit in lieu of a refund. Store credit is valid for 30 days. A check will be issued for a store credit not used in 30 days.

What is CORT Certified?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Confidence in your purchase is what CORT Certified is all about. It s our commitment to being your trusted source for high-quality, durable furnishings that will be a great addition to your home or office. If you ever have a concern, we'll make every reasonable effort to resolve it to your satisfaction. Your satisfaction is our greatest measure of success. -The furniture you purchase from our Furniture Outlet has been inspected by CORT-trained professionals for cleanliness and structural integrity. -All furnishings are CORT Clean Certified, ensuring the products you receive are cleaned, sanitized, inspected, and protected. -We promise to provide personalized service and make your CORT experience extraordinary. If you are not satisfied with your purchase, you can return it within 14 days with a receipt. See the Return Process for details. -If any product purchased from our Furniture Outlet is found to be defective within 90 days of purchase, it will be repaired or replaced.

What is the difference between New, Used and Bargain conditions?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

While all our furniture is of the highest quality, our commitment to sustainability allows us to offer you different price points based on the condition and previous use of each piece. New Condition: This furniture is straight from the manufacturer or hasn t been previously leased. You ll be its first owner. It might cost a little more than some other items but you re still getting it at incredibly low outlet prices. Used Condition: This is where sustainability comes into play. Used condition merchandise makes up most of the furniture offered in our furniture outlets. This furniture has been previously leased, inspected, cleaned, and may have some small imperfections. Pricing is reduced compared to if purchased new, making this a bargain. Bargain Condition: While keeping items out of landfills, our more imperfect pieces can still find a new home. If you like pieces with character or don t mind some scratches, dents, or frayed threads, you ll find the biggest savings here.

How is CORT Furniture Outlet addressing sustainability and the environment?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Our approach to sustainability is simple: Use. Fix. Reuse. Repeat. Buy. By investing in durable products that meet the highest standards, our furniture is re-rented several times during its rental life cycle. Paying special care to repair and maintenance along the way, when the furniture arrives at the CORT Furniture Outlet, it is not only CORT Certified but it has reduced a significant amount of waste along the way. When you buy previously leased furniture, you are helping to extend the life of every piece, keeping more used furniture out of landfills every year.

Does CORT offer furniture consignment / will you purchase my furniture?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

No, we do not offer furniture consignment. All our furnishings are CORT Certified so you can purchase with confidence. This is our commitment to be your trusted source for high-quality, durable furnishings at an incredible value. If you are interested in becoming a CORT vendor, please call our Corporate Office.

Does CORT offer a guarantee?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Every purchase you make is CORT Certified . -The furniture you purchase from our Furniture Outlet has been inspected by CORT-trained professionals for cleanliness and structural integrity. -All furnishings are CORT Clean Certified ensuring the products you receive are cleaned, sanitized, inspected, and protected. -We promise to provide personalized service and make your CORT experience extraordinary. -If you are not satisfied with your purchase, you can return it within 14 days, with a receipt. See the Return Process for additional details. -If any product purchased from our Furniture Outlet is found to be defective within 90 days of purchase, it will be repaired or replaced.

What is the Mattress Disposal Fee?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

For customers in California and Connecticut, we are required by state law to collect a recycling fee on each mattress and box spring sold. The amount of the fee was approved by the state and is not set or controlled by individual retailers. The fee funds the state s recycling program, which is administered by the Mattress Recycling Council.

Can you ship items (Fedex, UPS, USPS, LTL)?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Currently we do not offer shipping for online orders. We do offer Pickup and local Delivery based on your zip code.

What is included in delivery?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

CORT Furniture Outlet delivery teams will: -Fully assemble your furniture -Place furniture in a room of your choosing -Remove all packaging materials However, our delivery team members cannot do the following: -Cannot move any existing furniture at the delivery site -Cannot remove old furniture

Can I pick up my items?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Yes. Once you place your order you will receive an order confirmation email. A CORT representative will reach out to you within 1 business day to arrange pickup details from the CORT location you purchased from.

Do you offer delivery?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Yes, our locations offer local delivery. The cost for delivery is based on distance and varies by ZIP code. You can see if we offer delivery to your ZIP code and the cost in your shopping cart. Once you place your order you will receive an order confirmation email. A CORT representative will reach out to you within 1 business day to arrange delivery details.

Why do I need to enter a ZIP Code?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Our inventory changes daily as we receive shipments of both New and Previously Leased furniture. Each of our locations may have a different assortment of products. By entering your Zip Code, we can show you all the items that are in-stock at your closest CORT Furniture Outlet, ensuring the shortest distance for you to travel if you are picking up or showing you if we have delivery available for your ZIP Code. If you want to see a different store s inventory, use our Store Locator and select another location.

What Payment methods do you accept online?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

CORT accepts all major U.S. credit cards (MasterCard, Visa, Discover, AMEX, JCB and Diner's Club) as well as bank debit cards and internationally issued credit cards. Currently, we do not accept PayPal, Apple Pay, Amazon Pay, Google Pay or China Union Pay. CORT does offer Financing for purchases, but the application must be completed at one of our CORT Furniture Outlets. Coupon codes must be applied during checkout to apply the offer to your order. Discounts vary based on the product(s) included in the offer. Usually, our offers and promotions do not include Instant Home To Go packages as these are already heavily discounted, and they usually do not include special orders as these are purchased on demand. Each sale, promotional offer or coupon will include the timing as well as what is and is not included, so be sure to pay attention to the details. You won t want to miss out!

What is your process for cleaning used items?

CORT Furniture Outlet | Jul 11, 2022
CORT Furniture Outlet | Jul 11, 2022

Our highest priority is the safety of our customers and our employees. All CORT products have been cleaned, sanitized, inspected, and protected.

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