If you want to be a treated like you are an inmate come here. Im 9 months pregnant and the red headed tall woman proceeded to catch an attitude with me over a return mailing address. Both their DIY kiosks are down and there’s always a line
William Smith
Sep 24, 2022
Rude staff, that isn’t concerned about your mail actually getting to you, Must be nice not to be accountable to do your job right or be polite to customers
Casie Ropski
Sep 21, 2022
GO LITERALLY ANYWHERE ELSE. I thought the low ratings were an exaggeration but this place is terrible. I don’t know if they are short staffed or just incredibly slower workers, but it took me over 15 minutes to just buy stamps. It’s more worthwhile to drive to a different post office. DONT COME HERE.
peter delicci
Aug 2, 2022
This is the worst Post Office in America sometimes we do not get mail for 3 days and no one ever answers your phone call
Thanks! Your review is awaiting moderation.
Questions & Answers
Is it too much to ask that we receive our mail during daylight hours? We are seniors and do not want to trek out in the dark. Any suggestions on how go get the P.O. to fix this?
Mary E Lombardo | Oct 9, 2020
Josh Fogel | Oct 9, 2021
Get the mail the following day. Anything coming by mail can wait a few hours and you get it first thing in the morning.
Does your location, West Chester post office located on 1050 airport road do passport photos?
Thanks
Trudy Mesaros | Oct 10, 2019
gail mcculley | Oct 10, 2019
Yes
notary service at PO?
Lawrence Silverman | Oct 9, 2020
Brian Montford | Oct 9, 2020
Some, you should call ahead to check
When is the last scheduled pick-up at an outside box at the Airport Road facility?
Charles J. Frederick, Jr. | Oct 9, 2020
Jim Munnis | Oct 9, 2020
5:00 p.m.
how late TODAY (Saturday) is the airport station opened?
I have a package being sent to my old address. I have a tracking g number. Can it be held at this post office for me to pick up?
Rick Augustyn | Oct 10, 2019
Jess Iverson | Oct 10, 2019
Yes it can
Something is blocking the lock on my mailbox and I am not able to turn the key to open it. I have called and spoke to the post office several times and I left a sign out, however they are not emptying the mailbox. Can someone help me?
Well Mike we are a mail delivery service and not set up to be a parcel delivery service therefore with everybody woodring online and our contractual agreement with Amazon the management has failed the forecast are requirements for people and equipment the handle the workload that has grown exponentially for the past 3 years so at the end of the day we're doing more parcel business than mail business and the first class mail has been dwindling for the past 10 years so they're trying to cuddle parcel aspect of our business and they're kind of overlooking the male aspect which supports our business so there you have it
USPS is the worst. I would never use this service if some online company didn't automatically use it. Waiting an hour on hold with customer service only to have him tell me he can not help me and I need to call post office directly. No answer.