Eagle Rock Apartments at Maplewood

Vanessa Snead

The staff at Eagle Rock are AMAZING! They have been so sweet and kind to my husband and I through out this entire move-in process. We were told that due to covid-19 there would be shipping delays on our furniture pieces causing us to place our orders in advance. We originally had delivery dates schedule for the day of or after our scheduled move-in date. To our surprise two of our packages came a WEEK early. I contacted Lori and she immediately provided us with a solution. My husband and I are so excited to begin our new journey together at Eagle Rock Apartments and could not Thank the staff enough for their support. UPDATE: Now that my family and I have moved and settled in the communication with management has been poor, extremely poor. At this time we have been awaiting a response from them for over a month. Very disappointed in the lack of proper communication.

Brunette Michel

The “Gardens at Maplewood” prior was VERY Professional. The new “Eagle Rock” management doesn’t show PROFESSIONALISM. The work being done is HALF WORK. The grass is not professional cut, and the leave it on the side walk, maintenance fix half of the broken tile and didn’t finish, Garbage is left on the property and not the dumpster, management doesn’t reply to your emails in a TIMELY fashion. THEY DON’T WANT TO SPEND OR FIX ANYTHING PROPERLY, and BLAME TENANTS. Base on the up keeping of the grass, garbage, and maintenance work and office Professionalism is NOT EVIDENT. People pay a lot of money to live here and you should be made comfortable and express professionalism. Eagle Rock is collecting rent money, and doesn’t show professionalism especially paying $2150 a month!

Chanele R

Looks nice on the outside but not when you go to the back parking area behind the townhouses. It’s a shame that people have to walk by this every single day. Especially after reaching out to management a few times about the conditions. & still there’s trash everywhere. And it smells. The trash on the grass area has been going on for weeks and stays there even when the main dumpster are dumped this trash on the grass will stay for weeks. There’s flies due to the heat as well. You would think with the amount of rent you pay and moving to Maplewood it’d be a better experience. Oh and the trash pile and fridge are pretty close to some of the town houses & has been for over a week. Really disappointed in the charge of conditions of this complex. My 9 year old niece came to visit and made a comment about all the trash everywhere & the smell. It’s embarrassing. It’s a shame that some of the residents keep throwing out trash anywhere. And also the property staff just leave it there

P S

I am disappointed in the professionalism of this company I was charged two application fees for one application. Eagle rock apartments charged my credit card twice and refuse to refund me the duplicate charge. This is call stealing!!!!! I will pursue this refund which is due to me with everything I got. Stealing is against the law. If you apply for an apt at Eagle Rock apt in Maplewood NJ be aware they have duplicate billing. Even when you show an electronic receipt they don’t care. I have to be at an inconvenience because there system is screwed up!!!!! It’s a shame. Scam artist!!!