Talbots

Susan Graveno

I have been shopping at this Talbots and other locations for 20+ years and purchase the majority of my wardrobe here. I know many of the staff members including the manager Stephanie by name and they know me. I purchased a dress at the King of Prussia mall and did not have the opportunity to wear it until recently. When I went to wear it I noticed the fabric was all discolored in certain spots so I took it back to get a replacement. I was told by a new employee that there was nothing they could do since I purchased this outside the window to return and she checked with the manager who would not help. I was not asking for my money back just an exchange for the same dress that was not defective. I was told that I would have to drive to King of Prussia and maybe they could help me? I was so disappointed in the customer service I received and will be shopping elsewhere.

Nancy Heller

I've been shopping here for years, great service, selection and lovely store. Fabrics are exceptional quality and last for years. Petite, women's and regular sizes available.

Patricia Cook

My experience at this store was exceptional. I worked with Stephanie and she was knowledgeable and professional. She went out of her way to help and answer all my questions. I intend to go back and have Stephanie help me often.

Richard Dietrich

Very disappointed with the attitude of Stephanie at this store. She doesn't seem to understand that new customers are the life blood of any business and if anything, new customers should receive equal or better attention. The difference was very obvious. Attitude adjustment needed.