Address: 4601 Westown Pkwy #105, West Des Moines, IA 50266, USA
Phone: +15152189600
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Jamie Dolezal
This was the worst experience of my life. The nurse we had as great but the whole thing was out of his control. For almost 10 hours we had no medications to give my dying grandma for comfort. We also had to have someone leave her side to go pick up the medications from the pharmacy OURSELVES. Families need to know the situation with this hospice before they pick it. As a RN who has worked at hospitals and in ICU, I have never seen anything quite like this and was so excited to have my grandmother on hospice. Please families I beg you, do not go through what my family encountered as we had to watch my grandmother suffer for so long without the help of hospice who is suppose to be there 24/7. Never ever would I wish this on my worst enemy. DO NOT GO WITH THIS HOSPICE PLACE. Research different places and ask them when medications will be available to assist your loved one during their time of death. Thanks.
Ernie D
Our family were blessed to have Avalon Hospice help with the final days of our father. The nurses, chaplain, and even the director took an active part to make sure he was taken care of. Their compassion and professionalism was top notch. I want to thank each one of them for all they did.
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With pain and symptom management, as well as education and support, hospice care allows patients and families to focus on what is truly important When Life Matters Most. It is a unique health care approach in which the patient and family are the focus, not the disease. Hospice care helps patients and their families make the most of the time that remains. Hospice is a team of specially trained health care professionals caring for the patient and relieving anxiety for the caregiver/family. Our hospice support team helps patients and families with pain and symptom management, social, emotional, and grief issues. Hospice brings comfort and quality to the remaining months, weeks, and days.
Hospice care is for people who have a life-limiting illness with a life expectancy of six months or less, and have chosen to focus on comfort care over treatment. Hospice works with the patient and family to develop a plan of care specific to their disease and individual needs. Eligibility criteria includes frequent hospitalizations, progressive weight loss, deteriorating mental abilities, frequent infections, and/or an overall decline in condition.
We provide clinical excellence with dignity for our patients and families. Our clinicians have recently undergone specific COVID-19 training and are prepared to give exceptional care wherever you call home. Rest assured, we are taking every precaution to protect you and your loved ones from the spread of the virus. Our first priority is the well-being of our employees and the patients and families we care for every day. We continue to monitor developments with COVID-19 and recommendations from the CDC. We have established the KAH Virus Response Committee (VRC) and a COVID-19 Task Force to manage the fast changing environment from both clinical and customer perspectives.
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