Riverview Community Mental Health Center

Alex Alzate

It’s not even worth my finger strength to explain why I’m giving a one star review….

Matt B

Similar to several other comments, I too have had a couple of hiccups with scheduling and such, but in general the front desk staff have rectified those issues quickly and been helpful as well as professional. I would imagine that it can be difficult dealing with lots of crazy people like myself, so all things considered they do just fine in my estimation. Further, Rose Calixte is absolutely fantastic. Her caring guidance has helped me considerably, for which I'm sincerely grateful. I feel like she actually does care about her patients and truly wants to get me to a good place. I can't speak for the other doctors and NP's, but Rose Calixte's help has been well worth any minor inconveniences with scheduling or medication refills and I can't recommend her enough if you're dealing with mental health issues.

J.j E

The front office staff and all doctors and therapists are exceptionally polite and knowledgeable. I have no idea what other reviewers are writing they must be from other mental health offices. Been going here for many years and this staff including the front desk staff are exceptional

Daniel Somerman

The Doctors are good and caring for the most part I guess, from yesterday and today’s experience I’m not sure how I feel and I am very disappointed that my prescription wasn’t called in and the answering service isn’t doing their job. The front desk and answering service is very rude and don’t like to do their job! I was just in the office yesterday and because I called to be considerate to let them know I was running a few minutes late. I was told I would have to reschedule for another time after I just said I’m halfway there coming from fort Pierce to stuart and it’s not like I was going to be 20 mins late I was 7 mins late- which I’m not sure why I even called… every time I have been there on time let me add. I sat and waited at least 30 minutes, because of the way they book the patients 2/3 people to the same time slot. I am on medication that if I were to run out I would get deathly sick- I get that they were busy it was Friday and the dr forgot to send my prescriptions in which is ok if the answering service would do their job..what’s not ok is that I waited till today to see if they would send it and when I noticed they didn’t I called the answering service so they can let the drs know and she is rude and this was the second time something like this has happened except last time the lady called the dr to let them know and they called it in, but I still had to be pushy which I don’t think anyone should have to get to a point because of how rude they are when you explain what’s going on- this time not sure if the lady is having a bad day but that’s not my problem and she isn’t doing her job and telling me to go to urgent care which she knows I can’t do that! I have to wait till Monday to call back for something that should’ve been taken care of when I called just now, now when I call monday I’ll be talked to rudely from the front desk and be told that they will let the dr know at the end of the day. Totally unacceptable if I didn’t have enough medication to get me to monday which I will be out of town till Tuesday and was planning on getting everything done before I left today even tho my prescription should’ve been called in at the time of my appt or shortly after the visit. I see they aren’t caring to much about their mental health patients, do to the lady that does the answering service which she shouldn’t be doing this job, it seems she doesn’t like her job anyways.This is the only place that has decent mental health drs that’s aren’t a joke- however their answering service and front desk needs to take a refresher course on how to do their jobs or they need to be replaced.