PetSmart

Chelsea Caruso

Consistently cancels my dog grooming appointment last minute due to staffing issues. Do not rely on them for your grooming needs.

Faith Boley

not gonna lie im happy someone answered the phone immediatly but i wasnt appreciating the attitude and disrespect that this store has when it comes to one on one contact. i dont expect to be treated above anyone else but i expect the 5 star customer service when i pay over $100.00-$200.00 a month here going on for almost 3 years now. theres the occasional employee that actually makes me not want to talk someones ear off or type these rediculous on how rude most you people are and i am happy a year and a half ago yall didnt accept my job application and i stayed a proud shift lead at Taco Bell. i understand that all of our jobs we go through stuggles specially during rushes i have definetly been there. not only being a customer standing in line but giving the five star service to all customers and going above and beyond to either make there day better wether or not it was already bad. when a customer (me) asks about a certain product that im not sure on i call you guys because yall are supposed to have the answers on YOUR products that you help sell that we as customers buy and how they work and if ya dont know and are in a rush id rather gotten, "theres alot of people here right now at our registers my team needs help, rush typically ends at this time can you please call us back then?" or "honestly how our tags and tag matchine work is....." i called the south location and got a straight to the point sweet and simple answer vs. "we will just refund it", she had no attitude, even told me to have a nice night along with her name. Can yall maybe start helping teaching/re directing your staff on how to answer even the simplest thing of how tags and tag matchines work and even in stressful situations we want to treat customers wether or not they deserve it to be polite and honest. if i can do this at Taco Bell as even a teammember being extremely short staffed and doing a normal rushes with me and one other person (ours sometimes last 3 hours the longest rush ive had was 4-5 hours) im sure that you guys can start at least acting like you LOVE your job, your customers, and want us to have the best experience regardless of whats going on. I do want to say Thank You to the few employees and managers at this store and the department that helps with shipments that go that extra mile for there customers are polite and understanding even if we are stressed and frustrated you made things right and that is what matters.

Nancy Kaspari

Clean store accepts pets on leash. Select varieties of dog food although brand that I use was not available

Nancy Kaspari

Clean store. Unfortunately does not have the dog food necessary at this time