Ronald McDonald House Charities of Central Illinois

Category: Non-profit organization in Springfield, Illinois

Address: 610 N 7th St, Springfield, IL 62702, USA

Phone: +12175283314

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Kathy Risse

Oct 4, 2022

Made a meal for the residents there. A very nice place for those in need.

Kyle Baumann

Sep 26, 2022

The Ronald McDonald house staff from the very beginning were welcoming, helpful and so kind. Alicia especially! We miss you! My wife and I were there for a long 57 days. Some of the toughest days of our lives. I was able to work remotely from the house and they provided me with a great little work space and respected my privacy so I could focus. I would give this place a 5/5, but there was one person on the staff in particular that really made us feel uncomfortable during a time we were supposed to feel the most comforted. She was constantly on my case about some house rules that I apparently wasn’t following, (I was) but at the same time most of the staff and volunteers wouldn’t follow this rule. I did not care if the staff wasn’t following this rule, I just wanted there to be some kind of accountability and consistency. So I questioned that but all I’d ever get was a threat from her saying she’ll kick me out. I was very respectful to everyone there and followed the rules, but if I even asked about them, she raised her voice, had a tone with me and threatened to kick us out? Regardless of what she thought I was doing wrong, she shouldn’t talk to anyone like she talked to us. The rest of the staff would always greet me on my way in and out the doors, asking me how my daughter was doing, how my day was, etc. She wouldn’t say a word to us unless it was something she thought we did wrong. She would even write / log complaints in their system for something we didn’t even do. Great work. All in all, pretty unprofessional. We were already stressed out as it was and it just made us not want to be there when she was working because we knew she’d get on us about anything and everything. Besides her, this place was amazing to us. Thank you all! And we apologize we rubbed Liz the wrong way from the beginning to make her treat us that way!

Barbara Adler

Aug 12, 2022

Stopped in to deliver food what a beautiful place you instantly feel at ease.

Delilah Jones

Jul 28, 2022

I can't say enough good things. What an awesome place, with amazing staff and accommodations. If you ever want to make a donation to anyplace, this is a place more than worthy.

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Questions & Answers

what are the deadlines to enter the mansion in case of exit?

nadege Yulibani | Jun 11, 2022
Mustafa Anwar Siddiqui | Jun 11, 2022

Ok

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Do you accept books/magazines? One specific would be Guideposts magazine.

Rick L Underwood | Oct 9, 2020
Ronald McDonald House Charities of Central Illinois | Oct 9, 2020

Hi Diana, We would kindly accept new, unused, recently purchased books/magazines to share with our guest families.

I have several puzzles that have only been built once. Do you accept puzzles?

Linda Doom | Oct 10, 2019
Ronald McDonald House Charities of Central Illinois | Oct 10, 2019

Hi Linda, Unfortunately we are unable to accept used items such as puzzles or toys. However, I would check with Mercy Communities, Salvation Army, or Goodwill as they may accept them. Thank you so much for thinking of our charity!

How do we go about getting a room?

Debra Hippen | Oct 10, 2019
Ronald McDonald House Charities of Central Illinois | Oct 10, 2019

Hi, please go to https://rmhc-centralillinois.org/stay-with-us-ronald-mcdonald-house-charities-central-illinois/ for information on staying with us or call 217-528-3314 or 309-401-2525 for assistance! Thank you!

Can you stay here if you're having surgery early the next day?.

Debra Hippen | Oct 10, 2019
jessi wink | Oct 10, 2019

Yes

Does Springfield RMDH take soda tabs?

Nancy Heruford | Oct 10, 2019
Ashley Steadman | Oct 10, 2019

Yes they do

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What are the age requirements

Tracy Horn | Oct 10, 2018
Christopher Leppert | Oct 10, 2018

It was a huge blessing to our family, hope it will be for you.

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Is there his program only offered to those WTH children?

Corey Barker | Oct 10, 2018
Ronald McDonald House Charities of Central Illinois | Oct 10, 2018

Hi Corey! Thanks for your question. Our organization is licensed to serve families who have children from birth to their 22nd birthday receiving medical treatment here in Springfield.

Do you still accept soda tabs?

Darla Heyen | Oct 10, 2018
Haley Ann Tolbert | Oct 10, 2018

Yes

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