Kenworth of Effingham | Palmer Trucks

Category: Truck dealer

Address: 1010 Outer Belt W, Effingham, IL 62401, USA

Phone: +12173472242

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–5PM

Reviews

Michelle Richards

Aug 6, 2022

Left my truck unattended for a week. Destroyed the food in my fridge, destroyed lights in my bunk. I will never bring my truck here again. Waste of time and dumber then a wet paper towel

Andre Wharwood

Jun 24, 2022

Great job guys, they got me fixed up right away. I work for Miller

Angelika Cheremnykh

May 31, 2022

Bought an air compressor, turns out didn’t need air compressor, went to return it. Box for air compressor was a bit torn up. They refunded me core charge but not the air compressor, took the compressor anyway. Kinda disappointed in their services. That is all

Andy Shek

Mar 1, 2022

WORST WORST WORST SERVICE EVER THE TOWING COMPANY THEY RECOMMENDED MESSED UP OUR TRUCKS DRIVE LINE LET US SIT AT THE DEALER FOR A WHOLE WEEK JUST TO SCAN FOR CODES UNLESS YOU HAVE 4 WEEKS ON YOUR HANDS AND YOU DON'T NEED YOUR TRUCK TAKE IT HERE VERY UNORGANIZED PLACE AMANDA AT SERVICE WAS WHO WE WERE DEALING WITH THEY WOULD NOT EVEN TAKE OUR TRUCK FOR A ROAD TEST AT 3PM WHEN THEY CLOSED AT 7PM THEY TOLD US WE HAD TO WAIT TILL THE NEXT DAY BECAUSE OUR SERVICE TECH KEPT DOING OTHER JOBS EVEN THOUGH OUR TRUCK WAS THERE FIRST WE ARE A BIG KENWORTH CARRIER HAVE OVER 60 KENWORTH TRUCKS AND TO BE TREATED LIKE THIS WAS THE WORST KENWORTH EXPERIANCE WE HAVE EVER HAD

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Questions & Answers

Do they have a body shop ?

Peter Schilling | Oct 10, 2018
nadira Casey | Oct 10, 2018

No

This location took 15 hours just to get our truck in the shop for a diagnostic even though they hardly had any trucks in the shop ahead of us. Kenworth policy is 30 minutes to get in shop for diagnostics.

KC TRUCK DRIVER | Oct 10, 2018
nadira Casey | Oct 10, 2018

When i was last there had no issues mind you i got there soon as they opened on a Monday been awhile one of my favorite mhc i been to, the other is in olathe Kansas they tale good care of you

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