DMV Chester Customer Service Center

Category: Department of motor vehicles

Address: 12100 Branders Creek Dr, Chester, VA 23831, USA

Phone: +18044977100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–12PM

Reviews

elsie sandozz

Sep 30, 2022

Quick reliable. I loved it.

Michael Norton

Sep 21, 2022

Nice staff. The center seems to run smoothly.

Max Well

Sep 20, 2022

The worst service. It's terrible. They haven't been trained properly here. Don't go!

Shea McMahon

Sep 15, 2022

DMV was quick and very friendly!

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Questions & Answers

How does all the courthouses Hopewell, petersburg & chesterfield have the same number but in different locations but there all busy.

Alexis Sykes | Oct 10, 2018
Julie Soto | Oct 10, 2018

Because the government is so cheap they only want to pay one phone bill

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How are we to make an appt if the phone lines are always to busy to accept the call and online says there's no spots through 2025?!!

Chelsea Smith | Oct 9, 2021
Craig Henderson | Oct 9, 2021

You have to go to the DMV and make them inside the door

Is the DMV phone disconnected? I have called for a week now with what sounds like a busy tone or disconnection....

A Google User | Oct 10, 2018
Shonta Prosise | Oct 10, 2018

Don't think so

If you are 18 a d have had your learners for a year can you go to dmv and get the license

Deborah Keyser | Oct 10, 2019
Elizabeth Miller | Oct 9, 2020

I would think so. For sure. As long as you've had the learner's for an entire year. Without a learner's first though, I believe you would have to be 19. But you should be good!

What items do i need to get a replacement driver license

Keith Wright | Oct 10, 2018
Itsjunior MX | Jan 12, 2022

You can do it online

My driver's license expires in July 2018, how early can I renew it?

Steve Smith | Oct 10, 2018
Methal Amin | Oct 10, 2019

i got their reminder to come in to renew it 3 months before mine expired

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Can your driver's license be renewed anytime during your birthday month.

Nancy Barker | Oct 10, 2019
Celvin Larin | Oct 10, 2019

Yes

How much is does it cost to renew 1 year decals

RON Williams | Oct 10, 2018
T C | Oct 10, 2019

Roughly about $100

Can I get my license back after they was taken for child support .once I pass driving test,will I be able to drive immediately

Bryant Autisn | Sep 9, 2022
Samuel Johnson | Sep 9, 2022

I don't think so....you might have fees or fines.

Do I need to make an appointment when I arrive on Wednesday?

Hoàng My Nguyễn | Mar 13, 2022
Nicole Lawson | Mar 13, 2022

No

Do you have to have an appointment at this dmv?

American Gal | Oct 9, 2021
Joseph Comer | Oct 9, 2021

Yes I did

I would like to change address on my license

Mary Pereira | Oct 9, 2021
Julie Soto | Oct 9, 2021

You may can check online and see if you can do it online or make an appointment. I'm told the DMV in Mineral Virginia is taking walk ins

Can I register a car online?

Magee, Robert H.O | Oct 9, 2021
Pamila Taylor-Smith | Oct 9, 2021

I'm not sure. Visit the website.

How do I make an appointment when there's no app to get it?

Frances Savoy | Oct 9, 2021
Brenda Croom | Oct 9, 2021

I need to obtain a duplicate copy of a title

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Where do I drop off liscence plates

Samantha Loftin | Oct 9, 2021
Charles Dixon | Oct 9, 2021

Go in to DMV some one at the table will take them

are there any drive through locations open?

Dean | Oct 9, 2021
Charles Dixon | Oct 9, 2021

They have drive thru but DMV are not using them only appointment inside building

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How can i find my scheduled appointment

Stephanye Jackson | Oct 9, 2021
Charles Dixon | Oct 9, 2021

Go back on to your DMV account and you will be able to see it of go back to your email it will have your schedule time or did you put on your Google calendar hope this help.

Are they open to the public now?

Chris Malikai | Oct 9, 2021
Elaine Pueyo | Oct 9, 2021

Yes, but you need to get an appointment online..

I made an on line appointment for December 18, 2020 to renew my license. I can not find a confirmation and I believe the time is 10:30 am. Will I get a confirmation from DMV?

Emma Allen | Oct 9, 2021
Sheran Poellnitz | Oct 9, 2021

I can't say for sure. I made mine in the office. I would call or check online to be sure but they should send you an email or text. Good luck

My step son is doing his behind the wheel testing on the 8th of Dec. Does he need to provide his own car or is one there for him to used?

Alfredo Calderon | Oct 9, 2021
Sheran Poellnitz | Oct 9, 2021

He has to provide his own

Do you need to make an appointment

Angela Bristow | Oct 9, 2021
Tyneika Thomas | Oct 9, 2021

Yes make sure you have all documents

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is dmv open to public cant make an appointment for driver test

Angela Gilbert | Oct 9, 2021
isaac potter | Oct 9, 2021

need to update my disability card

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Can u walk in

Darnell Crockett | Oct 9, 2021
Lisa Zumbo | Oct 9, 2021

You need an appointment but there are many services that can be completed online

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Can I walk in to renew my drivers license or do I need an appointment. Are you open on Saturdays

Lorene Mckensie | Oct 9, 2021
Lisa Zumbo | Oct 9, 2021

Appointments only. Drivers licenses can be renewed online.

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How do I find an appointment date that I've already made?

BendigginVa | Oct 9, 2021
DOUBLE MM | Oct 9, 2021

Well Im sorry but I dont know because when I made the Appointment I took a Screenshot of it right away. Sorry I cant help you.

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Do anyone know any DM open walk in

Mujahed Alarhabi | Oct 9, 2020
DOUBLE MM | Oct 9, 2020

No darling no walk-ins right now they are only taking online appointments so sorry

How do you get an appt at DMV CANNOT GET THROUGH ON PHONE

Evelyn White | Oct 9, 2020
DOUBLE MM | Oct 9, 2020

Go to DMVnow.com

Are the camera for drivers license still down

Kelycia Brinkley | Oct 9, 2020
Walter Burton | Oct 9, 2020

There was only one camera working as of last Monday (9/14).

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My tag is aug 2020, can I renew on line?

John Hewlett | Oct 9, 2020
Melita Prosise-Riley | Oct 9, 2020

Yes. I just renewed my sons. His was August as well.

I have Aug 2020 tags, can I renew on line?

John Hewlett | Oct 9, 2020
eric terrell | Oct 9, 2020

Yes!

Is the drive thru window open

Tina Cornett | Oct 9, 2020
Melita Prosise-Riley | Oct 9, 2020

Hello. No it isn't

Do you have to make a appointment or can you go in without one?

Kailyn Jackson | Oct 9, 2020
Doug Burch | Oct 9, 2020

Need to get appointment

Do you need a appointment?

Wayne Muma | Oct 9, 2020
Josephine Valentin | Oct 9, 2020

yes

Do I need an appointment to renew my driver's license.

Diana Englehart | Oct 9, 2020
John Hewlett | Oct 9, 2020

My tag has August, I need to update my tags. Can I update on line? John

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So I bought a truck from a private party. No tags. In Chesterfield I can't get an appointment to register until mid August. Can I drive my vehicle as long as I have insurance and proof of an appointment?

hoyt burdette | Oct 9, 2020
Lee Burnette | Oct 9, 2020

Probably not...I would contact other locations to see if you can get in sooner...or try calling main number.

When is dmv opening to public not just appointments

Owen Davis | Oct 9, 2020
Bill Whorley | Oct 9, 2020

Making an appointment made it super fast and easy for me to do a whole bunch of things 2 weeks ago, it wasnt bad at all

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Can I register my car at this location?

Bekki Stovall | Oct 9, 2020
Eric High | Oct 9, 2020

Yes

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The appointment is not allow me to make it in the website are you opened for public without appointment?

mohamed amged Zokailah | Oct 9, 2020
Susan | Oct 9, 2020

My son got a July appointment then got me one for Saturday immediately after at a different location this past Friday keep checking at multiple locations

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Can I make an appointment for tomorrow

Naomi Call | Oct 9, 2020
David Jackson | Oct 9, 2020

No. You call DMV and they will tell you which DMV can give you the earliest appointment.

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How can I make an appointment to renew my driver's license?

Sangita Patel | Oct 9, 2020
shakeea williams | Oct 9, 2020

Online at dmvnow.com

Can you do tags and title work on Saturdays?

David Smith | Oct 9, 2020
Teresa Burris | Oct 9, 2020

Only before Noon!

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Is there a graph or chart that shows the customer flow at your location on an hourly basis. I'm trying to plan my visit and avoid the busiest times. Thank You

james longstreet | Oct 10, 2019
Ed Norris | Oct 10, 2019

Between 9am-4pm, M-F,are the slackest times to visit the State Fair, so keep that in your memory bank for next year.

Is it true that you can now get you license back if you owed finesfor nothing

Floyd Gray | Oct 10, 2019
Withney Wesley | Oct 10, 2019

The new law went into effect July 1st that even if you have fines with the court that they will reinstate your licenses due to it was cause so much issues with people being able to get back and forth to work. Also that is a reason Saturday DMV was open later than normal

I have out of state license plates. How long do I have before I need to transfer them over to Virginia? I’ve done a state inspection for the vehicle already. Do I need additional documentation just to drive the car?

DAVID Cosme | Oct 10, 2019
Withney Wesley | Oct 10, 2019

Yes that is correct 30 days for this state and please take with you proof of address

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I was told there is a place here to try out different personalizations so I dont take up attendants time seeing what's available

angela roth | Oct 10, 2019
Emo cricket Emo bat | Oct 10, 2019

Dmvnow.com under plates.

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Do they administer learners testing on Sat.?

Kevin warren | Oct 10, 2019
Sgradillas | Oct 10, 2019

Yea but it gets very busy, you should already be in line.

What are your hours for New Years Eve and New Years Day? Thank you

D'Andrea Dozier | Oct 10, 2019
Sgradillas | Oct 10, 2019

Were closed both days sorry.

Are you open today

Eleanor Scott | Oct 10, 2019
baptist praise | Oct 10, 2019

No

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Does DMV issue E-zpasses?

Roberto Garay Jr. | Oct 10, 2019
Eve Kandris | Oct 10, 2019

Yes it does

How much is a Chesterfield county sticker?

Patricia Wilson | Oct 10, 2019
Patricia Wilson | Oct 10, 2019

The one you used to have to put on your windshield

In va do u have to do 3 point turn or parallel park in to get ur driver license.

kerry gordon | Oct 10, 2018
Zara Gardner | Oct 10, 2019

I dont think so..definitely not a 3 point turn. I got my licence back in 2016 after not having it for several years, & had 2 take written & driving test...the female driving tester did not require me to parallel park & i didnt tell her but i was grateful 4 not having to. Written test trys to mess you up, the way they word the questions, you have to pay attention & make sure you fully comprehend the questions, especially the 1st seven Q's...if U get 1 of first 7 questions wrong, thats it , U R done for the day, & have 2 come back another day...that is how i messed up.

do they provide the car for the drivers test or do you need to have one?

Danielle Griffiths | Oct 10, 2018
Kristian Manuel | Oct 10, 2018

You will need to have your own vehicle available for the test. Although, Driving schools provide the vehicle for you.

Can I go here to get a new state ID or driver's license? It says customer service center, is it still a full service DMV?

Katherin Jones | Oct 10, 2018
Kristian Manuel | Oct 10, 2018

Yes it is, all the same amenities as any other DMV. Same wait too, haha

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How much does it cost to get a CDL learners permit?

William Montanye | Oct 10, 2018
PDG PDG | Oct 10, 2018

3 dollars

Can i register my car online

Shannon Johnson | Oct 10, 2018
baptist praise | Oct 10, 2018

No

Is DMV open memorial day

Brandon Epps | Oct 10, 2018
En Esstah | Oct 10, 2019

No.

What do I need to get a state id

Vada Leslie | Oct 10, 2018
DeMario Stanberry | Oct 10, 2018

$16, birth certificate, ss card proof of address

Relocating to VA. Do I need to take a test to have drivers license changed to va ?

Stacey Berg | Oct 10, 2018
Veronica Gonzalez | Oct 10, 2018

No. You can change the address online and they will mail you the new one

How much are the tags for the car

Amanda Winn | Oct 10, 2018
baptist praise | Oct 10, 2018

45.75 for the base 1 year 84.50 for 2 years around 132. For 3 year registration

can i print a copy of my car registration from home

Ian B | Oct 10, 2018
DeMario Stanberry | Oct 10, 2018

Yes

How much to reinstate your license

Paula Best | Oct 10, 2018
Mayra Sanchez | Oct 10, 2018

I believe is like $150.00 + ticket on Court

Full service on Saturday or just certain things?

Frank Tinney | Oct 10, 2018
Reggie Gardner | Oct 10, 2018

Full service

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How old your car has to be for antique plates

marvin branch sr. | Oct 10, 2018
Frank Tinney | Oct 10, 2018

The VA DMV issues antique license plates for vehicles that are: Over 25 years old (based on model year) prior to January 1 of the current year. AND. Used ONLY for: Club events, exhibitions, and similar activities. Occasional pleasure driving, up to 250 miles from your home address.

I recently moved to Virginia from North Carolina. I have a NC drivers license. What is required to get a VA license.

Bobbie Baker | Oct 10, 2017
Full of Schmidt | Oct 10, 2017

Two forms of ID (Government/state issued photo ID/drivers license, birth certificate, social security card, or US Passport), proof of legal presence (original or state issued birth certificate, US passport), proof of Virginia residency (utility bill with your address, USPS change of address confirmation letter, auto insurance document with current address, or payroll check; all of which should be less than 2 months old), and finally something with your social security number (SSN card or W2s)

Okay im 20 and ill be 21 nov 6th. I never got my learners or licenses.. What do i have to do to get it?? Do i take test class or what?

Brianna Minter | Oct 10, 2017
Hunter Combs | Oct 10, 2017

Take a test for your learners, then after a certain period of time that you held your permit, then you will do your drivers test to get your license.

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Do I have to wait to turn in my license plates that DMV deactivated at my request because it was totaled in a collision.

David Fuller | Oct 10, 2017
Joel Douglas | Oct 10, 2017

No

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